Activity Instructor

• To use coaching techniques to help students and customers improve their skills, gain confidence and operate safely.
• To engage participants with a fun, enthusiastic and helpful attitude that enhances their experience.
• To establish positive working relationships with participants to encourage active engagement, participation and future business.
• To set up activities ready for engagement and use. 
• To prepare and check equipment and ensure it is stored appropriately at the end of each session.
• To ensure that all safety standards are adhered to at all times and safety checks are completed as specified.
• To welcome and serve customers in a professional manner and in accordance with our culture and vision.
• To promote the center, activities and courses.
• To conduct yourself in accordance with the centers' purpose, vision and culture.
• Performs other related duties as assigned.

Must possess knowledge of the following:

• Customer service experience
• Dealing with groups and ability to facilitate learning among various  learning styles
• Ability to work as part of a team
• Engage with customers of all ages and abilities
• Inspire confidence
• Able to meet deadlines
• Flexible and able to work evenings and weekends on a shift basis
• An understanding of and commitment to promoting equality and diversity

PHYSICAL DEMANDS:

The work is light work which requires exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to lift, carry, push, pull or otherwise move objects. The work may require specific physical characteristic and abilities such as heightened strength, mobility, dexterity and full range of motion. Use of hands, arms, and legs and other motor skills used for activity.  Ability to work periods of time in varying degrees of weather.  The following additional physical abilities are also required: manual dexterity, hearing, mental acuity, reaching, repetitive motion, speaking, talking, visual acuity and walking.  

WORK ENVIRONMENT:         

The work is generally performed in inside and outside environmental conditions and extremely hot and cold temperatures.  Work involves administering first aid as necessary and is subject to the final standards of OSHA blood borne pathogens. Use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals are minimally required. Employee is subject to exposure to loud noise, bending, kneeling, walking on slippery surfaces, and squatting. Uses senses of vision, hearing and smell to diagnose problems.

MINIMUM REQUIREMENTS: 

• High School Diploma or GED
• Experience in leading instructional classes/programs

SPECIAL REQUIREMENTS:

• Possession of a valid North Carolina Class Driver’s License.
• Certification for activity/class for which you are applying is strongly desired
• Ability to obtain certification in CPR, AED and First Aid.
• Incumbent must be willing to work a flexible schedule, including mornings, afternoon, evening, nights and weekend that average from 4 - 10 hours per week.

The City of Goldsboro is an Equal Opportunity Employer!

The City of Goldsboro is an Equal Opportunity Employer. 

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