Operations Principal

Description

Reports To: Director of Operations

Location: Indianapolis, IN, San Antonio, TX, Miami, FL, Omaha, NE or Portland, OR

Type: Full-Time, On-Site with Hybrid Schedule

Compensation Package: $85,000-$100,000 Base Salary (*commensurate with experience) + 10% Annual Bonus Eligibility + Competitive Benefits Package + Unlimited PTO 

Join Our Team at Sanctuary Wealth - Sanctuary Wealth is a leading partnered independence platform for elite financial advisors and wealth management firms, designed to empower entrepreneurial teams to build, own, and grow their practices while delivering exceptional client outcomes. As a rapidly growing organization with a national network of partner firms and a fully integrated RIA and broker-dealer platform, Sanctuary provides the infrastructure, technology, and compliance support that allows advisors to focus on what matters most—serving clients and growing their businesses.

Position Summary -  The Operations Principal provides supervisory and compliance oversight to support the firm’s risk management framework across both brokerage and advisory business lines. This role is responsible for reviewing and approving new and ongoing business activities in accordance with firm policies, Written Supervisory Procedures (WSPs), and applicable FINRA, SEC, and state regulatory requirements.

This includes the review of managed account and advisory agreements, brokerage account documentation, client profile updates, account maintenance requests, and transactions, as well as oversight of direct business and insurance-related products. The Operations Principal plays a critical role in ensuring all client and advisor activity is processed accurately, appropriately supervised, and aligned with regulatory standards.

In addition to transactional review, this individual serves as a key control function within the firm—identifying potential risks, resolving exceptions, and supporting consistent application of supervisory policies across a high-volume, multi-channel advisory platform.

Responsibilities 

• Complete a thorough review of new business and service-related required paperwork for both brokerage and managed accounts
• Provide in depth knowledge of Written Supervisory Procedures as well as FINRA regulatory requirements in providing operational support to the firm
• Provide “five star” support, training and education as needed to operational support staff as well as related brokerage and advisory representatives
• Coordinate with advisors and support staff for the resolution of Not in Good Order “NIGO” paperwork as well as requested clearing or custodial support
• Promote an atmosphere of trust and support while providing solutions and ideas for process and procedure improvements
• Other operations department duties as assigned

Requirements

Qualifications

• 3-5 years of experience working in financial operations.
• Advanced working knowledge of FINRA, SEC and state regulations.
• Strong understanding of General Securities, Mutual Funds, Insurance Products, and related investments in both clearing and custodial relationships.
• Excellent oral and written communications skills.
• Ability to make regulatory and supervisory decisions with little supervision.
• Comfortable working in a fast paced, high-volume environment with a flexible work schedule.
• Proactive collaboration and service-based responses with our business partner firms on escalated issues and concerns is critical

Education -

• Undergraduate degree in Business, Finance or a related discipline or equivalent experience. 

Licenses 

• Series 7, 66 (or 63 and 65), 24, 4 (or 9 and 10) required; 53, and Life and Health Insurance a plus