- Salary
- $150k – $165k/yr
- Location
- San Francisco · Austin, Texas
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Business
- Seniority
- Manager
- Experience
- 3+ years
- Education
- Master
- Source
- Lever
Description
Join Pigment: The AI Platform Redefining Business Planning
Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time.
Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario.
With a team of 500+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software.
At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you.
As a Customer Success Manager (CSM), you’ll ensure our customers achieve a high level of adoption and business value from using Pigment, with a specific focus on supporting a book of high-value Enterprise accounts. You will play a crucial role in developing a trusted advisor relationship with customer executive sponsors while establishing measurable goals & KPIs for your accounts and driving a plan to completion.
Skills
Snowflake
Benefits
Competitive compensation package, Salary Range: (NYC / SF: $150,000 - 165,000 OTE)We encourage you to take the time you need. When you work hard, we know you also need to rest, which is why we offer generous time off and parental leave policiesAlong with one company offsite every year, we have brand new offices at the heart of major cities including New York, Toronto, Paris, and LondonHigh-end equipment (based on stock/availability) to do your work in the best conditions