Service Technician

Description

Service Technician

Key Responsibilities:

Vehicle Maintenance and Repair:

• Perform routine maintenance services such as oil changes, tire rotations, brake inspections, and fluid checks.
• Diagnose and repair vehicle issues, including engine, transmission, electrical, and other complex mechanical problems.
• Conduct thorough vehicle inspections to identify potential problems and recommend appropriate repairs.

Diagnostic Work:

• Use advanced diagnostic tools and equipment to accurately identify vehicle issues.
• Interpret diagnostic trouble codes and follow manufacturer guidelines for repairs.
• Stay up-to-date with the latest diagnostic techniques and tools.

Customer Service:

• Communicate with service advisors and customers to provide detailed explanations of vehicle issues and required repairs.
• Offer recommendations for additional services based on vehicle condition and manufacturer guidelines.
• Ensure customer vehicles are repaired correctly and in a timely manner to meet customer satisfaction.

Documentation and Reporting:

• Accurately complete repair orders, detailing work performed, parts used, and time spent on each repair.
• Maintain accurate records of services and repairs performed.
• Report any additional vehicle issues or concerns to service advisors and management.

Team Collaboration:

• Work closely with other service technicians, service advisors, and parts department to ensure a smooth and efficient service process.
• Participate in team meetings and training sessions to stay current with industry developments and dealership policies.
• Assist and mentor junior technicians as needed.

Compliance and Safety:

• Follow all dealership and manufacturer policies, procedures, and safety guidelines.
• Ensure a clean and safe work environment by adhering to shop policies and regulations.
• Properly dispose of hazardous materials and maintain compliance with environmental regulations.