AVP - Business Analytics

The Business Analytics Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Excellent communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Primary responsibilities include:

• Strong knowledge of system & user functionalities of various fraud orchestration engines such as Actimize (RCM/Actone) , SAS Fraud Manager, Lexis Nexis/Threat Metrix etc.
• Good to have Business knowledge on Digital fraud, wallets etc.
• Ensure seamless implementation of fraud rule (Actimize Policy manager) & various Traditional and Machine Learning models adds, deletes, and edits ensuring all procedures and audit requirements are followed. Associate will be required to understand the logic (often in SQL) being adjusted and why the change is being made. Ensuring 100% execution accuracy.
• Developing Policy rules/Fraud Strategies on Actimize Policy Manager UI and Promoting the same on Prod and Prod test environment.
• Collaborate with fraud strategy development teammates to provide feedback and performing validation on rule performance, trends and volumes.
• Focus on development of tactical and strategic solutions with high visibility for key stakeholders.
• Perform gap analysis to identify system weaknesses and work with various system partners to actively close such gaps.
• Assist with developing and supporting fraud rule performance management tracking. Objectives will include establishing consistent standards for key fraud metrics such as hit rate, false positive rate, ROI and run regular reports to gather the same.
• Ensure rules are developed in a fashion that maximizes the capabilities of our decisioning platforms. Will thus require developing a deep understanding of the platforms, their features and limitations.
• Periodic development of MIS reports, dashboards to communicate results on pre and post fraud strategy changes.
• Perform gap analysis to identify system weaknesses and work with various system partners to actively close such gaps.
• Focus on development of tactical and strategic solutions with high visibility for key stakeholders.
• Partner with various stakeholders during strategy development and execution to identify testing and validation requirements.
• BAU-Analysis on Bad merchant (Fraud merchant) on the basis of the fraud trends via SAS.
• BAU-Analysis on the manual check process via python model and SAS.
• Contribute to organizational initiatives in wide ranging areas including competency development, training, organizational building activities etc.

Job Skills/Qualifications:

• Bachelor’s degree, preferably in a quantitative discipline.
• Minimum 6-8 years of hands-on experience in system execution, system testing and/or analytics.
• Minimum 4-5 years’ experience in working and good programming knowledge in SAS/SQL(Oracle/Teradata) is required.
• Good in enhancing the SQL queries according to the requirement for Data Validation and Analysis.
• Model execution and governance experience in any domain will be preferable.
• Candidate should have a demonstrable analytic, problem solving, and has the ability to deliver projects in a fast-paced environment.
• Strong verbal and written communication skills; experience with stakeholder management.
• Should also have a basic knowledge of reporting and visualization tools such as Tableau.
• Actimize knowledge (Policy manager, Platform list, profile reader and writer) would be a great add on.
• Strategy Execution or Control background preferred.
• Ability to work independently. Risk and control mindset: ability to ask incisive questions, assess materiality and escalate issues
• Ability to handle large volumes of transactional data.
• Strong project management ,organizational skills and team handling capability; ability to multi-task and meet deadlines.

Education:

• Bachelors/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

\------------------------------------------------------

## Job Family Group:

Decision Management

\------------------------------------------------------

## Job Family:

Business Analysis

\------------------------------------------------------

## Time Type:

Full time

\------------------------------------------------------

## Most Relevant Skills

Please see the requirements listed above.

\------------------------------------------------------

## Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

\------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.