Royal Caribbean - Learning & Development Consultant

ISMIRA Agency actively recruiting for position LEARNING & DEVELOPMENT CONSULTANT onboard Royal Caribbean Cruises!

Learning & Development Consultant is responsible for all shipboard training processes, training record keeping and the crew welfare program. They foster a culture of continuous learning and teamwork, enhancing crew engagement and job satisfaction.

BENEFITS:

• Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
• Earn recognition and career advancement opportunities
• Travel around the World
• Experience working with more than 72 nationalities
• Permanent job with contract 6-8 months onboard followed by 60 days of vacation
• Save Money as you do not pay for food and accommodation on board
• Competitive salary (find out when apply)
• Visa fee will be reimbursed on board
• Medical insurance provided during contract

RESPONSIBILITIES

• Lead and manage all learning and e-learning programs on board the vessel, including planning, evaluation, and administration.
• Deliver training courses including but not limited to the Viking Guest Service Excellence Program, Viking Onboarding Program and Viking Leadership Program.
• Drive leadership development by providing coaching to the Department Heads, Supervisors and Crew Members to support their career growth and to cultivate talent and prepare for succession planning.
• Maintain and update training records in MXP, ensuring accurate data entry and reporting.
• Support the Crew Purser with the sign-on process during periods of high crew turnover.
• Schedule the monthly training calendar, in coordination with other training, HR and operational needs.
• etc.

REQUIREMENTS:

• A minimum of 2 years of experience as an Onboard Trainer, L&D Coordinator or similar position
• Strong presentation, communication and facilitation abilities, with experience delivering training in a multicultural environment, ideally on board a vessel.
• Exceptional leadership and interpersonal skills, with the ability to inspire and guide crew members and the Leadership Team.
• Solid administrative skills are preferred, and proficiency in PC-based databases, spreadsheets, and word processing systems (Word, Power Point) is required. Must be flexible, stress-resistant, and a committed team player.
• Ability to work independently when delivering training and collaboratively when developing schedules and identifying needs with ship management.
• Ability to communicate tactfully with guests, department heads and shipboard
• Employees to resolve problems and negotiate resolutions.
• Ability to operate basic office equipment, including telephones, computers and copy machines.
• Fluent ENGLISH skills - both spoken and written

NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺

For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required


Last updated: March 15, 2024

You can submit your Resume here by pushing APPLY TO POSITION button

If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:

https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions