Sales Solution Engineer – Japan

About Us

At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our mission to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide — from ISP networking products to next-generation enterprise IT and automation solutions.

Our growth is powered by a global team of innovators — engineers, designers, and strategists — who share one goal: Rethinking IT. Join us to shape the future of enterprise connectivity across Japan and the broader APAC region.

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About the Role

We are seeking a UniFi Pre-Sales Solution Engineer based in Japan to engage with enterprise customers, system integrators, MSPs, and channel partners. You will help architect scalable network, ProAV, VoIP, NAS, and Physical Security deployments across verticals such as education, hospitality, retail, and corporate IT.

As the pioneering pre-sales engineer for Ubiquiti products in Japan, you’ll play a pivotal role in driving sales growth and market penetration. Collaborating closely with the sales team, you will act as the head of the engineering function for Ubiquiti Japan — from technical pre-sales to strategic business development. You’ll participate in customer visits, partner meetings, and webinars, tailoring UniFi’s full ecosystem to regional needs and elevating customer experience through optimal solutions.

This role combines technical consulting, partner enablement, and brand development to strengthen UniFi’s visibility across Japan, including ensuring strategic product availability and placement in major retail and e-commerce channels beyond the official Ubiquiti store.

Attraction & Fulfillment of the Position

• A unique opportunity to help shape Ubiquiti’s market expansion and brand establishment in Japan from the ground up.
• Experience tangible growth and influence over sales strategy and business direction as the local engineering lead.

Responsibilities

• Provide technical consultation and solution design for UniFi Enterprise, Protect, Talk, and Drive.
   
• Create system topologies, BoMs, and configuration templates.
   
• Conduct webinars, product presentations, and technical workshops.
   
• Support partner enablement and distributor training.
   
• Drive brand awareness to ensure retail and online visibility.
   
• Relay market insights to global product teams.

Desired Skills & Experience

Enterprise Networking

• Deep understanding of MC-LAG, Stacking, BGP, OSPF, VLANs, QoS, and SD-WAN.

ProAV Networking

• Experience with AV-over-IP, PTP, IGMP/multicast, and synchronization technologies.

VoIP

• Familiar with SIP, PBX, and UniFi Talk or similar enterprise systems.

NAS / Storage

• Knowledge of RAID, SMB/NFS, and UniFi Drive or equivalent NAS platforms.

Physical Security

• Understanding of camera surveillance (CCTV/IP), UniFi Protect, and Access Control Systems (RFID, keycard, and door management solutions).

General

• Bachelor’s degree in Computer Science or related field.
   
• Strong bilingual communication skills (native-level Japanese, business English).
   
• Pre-sales or solution design experience in enterprise IT.
   
• Certifications (CCNP, CWNP, Ubiquiti UWA/UBWA) preferred.
   
• Proficiency with AI tools (e.g., GPT) for documentation and automation.

Benefits

• Remote or hybrid flexibility within Japan.
   
• Company-sponsored travel for partner and training events.
   
• Full access to Ubiquiti product ecosystem.
   
• Competitive salary and benefits package.
   
• Flexible work hours.