Electrical Power Support Technician

 Duties and Responsibilities: 

 - Install, maintain, troubleshoot, and repair various UPS systems on location and remotely by telephone. 

 - Record client-related activities and obtain customer sign-off that work is performed in a satisfactory manner.

 - Resolve complex UPS systems and related electrical problems.

 - Participate in an on-call rotation. 

 - Service UPS systems in varied environments and working conditions 

 - Deliver bills, invoices, delivery slips, and collect cheques. 

 - Deliver and uncrate UPS systems, batteries, and other parts to customer sites.

 - Source electrical parts and part numbers for UPS systems.

 - Program SNMP card and probes. 

 - Conduct site visits and determine UPS systems requirements based on the customer’s needs, load, and electrical wiring.

- Liaise with internal and external electricians to assist with UPS systems installation and electrical wiring requirements. 

- Liaise with customers and sales staff to ensure appropriate solutions and address any questions or concerns related to UPS systems. - Modify UPS systems and electrical wiring. 

 - Install batteries for UPS systems. 

 

 Experience and Skills Needed: 

 - 2 years’ experience in the field backed by a sound understanding of the theoretical underpinnings of these areas. 

 - OEM trained with experience. (Huge Bonus) 

 - Strong communication skills

  -Strong problem-solving skills. 

 - Working knowledge of PCs and mobile devices. 

 

 

 Special Requirements:

 - Diploma and/or NCTVET in Electronics &/or Electrical Installation Level 2 and above (Must).

 - 2 years work experience in a related field. 

 - Valid General Drivers license with at least three years’ experience (Must).