- Salary
- $30 – $35/hr
- Location
- Austin, TX
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Patient Development
- Experience
- 2+ years
- Source
- Lever
Description
Since 2012, Giving Home Health Care has been supporting individuals impacted by health conditions related to their work in nuclear facilities for the Department of Energy. With a focus on personalized, in-home care, we are committed to assisting those who have dedicated their careers to these vital roles. As a fast-growing, leading provider, we proudly serve patients across Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah.
If you’re a compassionate individual who puts patients first and thrives in a mission-driven, collaborative environment, we want you to join our team! Apply today and help us continue delivering exceptional care to those who need it most.
POSITION PURPOSE
The Technical Writer is responsible for providing accurate and comprehensive guidance to patients through detailed medical narratives, including Letters of Medical Necessity (LMNs). This role supports organizational excellence, maintains patient confidence, and aligns expectations with realistic outcomes. The Technical Writer works to support successful claim approvals, Home Health Care (HHC) authorizations, patient engagement, and strong stakeholder relationships. A commitment to patient advocacy and quality outcomes defines success in this role.
MAJOR RESPONSIBILITIES
Draft clear, precise LMNs and other medical and legal documentation to support claims while communicating effectively with patients, healthcare professionals, and other stakeholders.
Manage a high volume of claims, producing approximately 50 letters per month.
Review patient records to identify additional health concerns and document them in LMNs to help maximize claim approvals and benefits.
Promote patient satisfaction and engagement through timely, accurate, and professional communication.
Collaborate with care teams and stakeholders to ensure all documentation, including LMNs, reflects clinical accuracy and aligns with patient care plans.
Apply technical writing and analytical skills to support prompt and successful claim approvals.
Advocate for patients by ensuring LMNs and supporting documentation reflect all approved conditions and help secure the maximum allowable hours and benefits based on medical necessity.
JOB QUALIFICATIONS AND COMPETENCIES
Bachelor’s degree in Healthcare Administration, Biology, Nursing, Epidemiology, Public Health, or a related field is preferred.
2–4 years of experience in a healthcare setting is required, preferably in medical writing, LMN development, patient documentation, or healthcare administration.
Familiarity with healthcare programs and benefits, particularly the Department of Energy Employees Occupational Illness Compensation (DEEOIC) program, is preferred.
Proficiency in Microsoft Office Suite and other relevant software is required.
Key competencies include customer focus, advocacy, teamwork, written and verbal communication, problem-solving, adaptability, critical thinking, organization, and empathy.
Skills
Patient CareTechnical Writing
Benefits
Hybrid work environment (after introductory period)Company holidays, floating holiday, and birthday holiday$100 monthly cellphone reimbursement$150 Lifestyle Reimbursement annually (may be for gym/fitness memberships, Costco/Sam’s Club memberships, Amazon Prime memberships, and more) Modern Health mental wellness platform to access personalized mental healthcare for you and your dependents Tuition Reimbursement Program Employee Assistance Program Employee Appreciation Program Company Provided Snacks & Drinks Daily in Office Kitchen Vacation (PTO) and Sick DaysCompetitive benefit plansCompany paid STD and LTD401(k) with matchingBeing a part of a growing company!Working with incredible patients and their families!
