District Loss Prevention Manager

At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—TK Maxx & Homesense, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

The District Loss Prevention Manager (DLPM)’s role is to lead, inspire and develop a district team to support the LP strategy. They are responsible for leading the LP teams, to support a safe environment for our Associates and customers, manage internal and external crime, and support in the reduction of operational losses. This is delivered through excellent organisation, leadership and communication skills.

Key Responsibilities:

• Create and communicate district shrink and safety strategy
• Partner with District Manager to drive and deliver shrink and safety strategy
• Effectively manage district LP Key Performance Indicators, costs and budgets
• Deputise for line manager as required
• Deploy local and functional strategies to prioritise safety and minimise shrink

Keeping People Safe

• Help ensure a safe working environment for all our TJX associates and customers in partnership with business partners
• Leading any Violence and Aggression responses where appropriate
• Effectively identify and manage technical and physical security issues promptly in partnership with the tech security team

Manage Crime

• Accountable for deploying resources across the district(s) to meet business needs
• Attend external meetings with local bids & councils to raise persistent issues and agree solutions
• Provide clear and concise local / specialist knowledge to the relevant stakeholders to support the growth of the district, region, and company

Operational Shrink & Loss Reduction

• Collaborate and build effective relationships with a wide range of business partners to deliver district strategies
• Create and deliver the district shrink strategy in line with regional and company expectations
• Validate the implementation and compliance of company policies and procedures

• Support operational loss across the district

People & Talent

• Act as an ambassador of the TJX brand
• Accountable for talent planning and resource management across the district
• Lead, inspire and coach team to deliver their objectives and any business initiatives across the district
• Accountable for the management of all associate activities such as recruitment, performance reviews, pay reviews, training and development, recruitment and other people related responsibilities
• Build effective succession plan for all roles
• Utilise all company resources, tools, and programs to support personal and team development
• Participate in projects at district, regional and company level if required

Key Skills, Knowledge & Experience:

• Experience of and solid understanding of the Loss Prevention function within a customer focused retail environment
• Able to work on own initiative and as part of a team
• Skilled in providing objective and honest feedback
• Clear communicator
• Ability to coach and influence
• Understand the importance of collaboration and building genuine relationships with key stakeholders
• Confident problem solver
• Energised by working at a fast pace whilst remaining flexible
• Skilled at resolving complex people/HR issues
• Remains flexible and maintains a broad perspective for self and team
• Fluent in business English

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