- Location
- Bengaluru, Karnataka, India · Bangalore, Karnataka
- Department
- Administration
- Education
- Bachelor
Description
Our Company
Position Overview
Key Responsibilities
- Design, develop and maintain custom Jira solutions, workflows, screens, fields and permissions.
- Configure and administer Jira Software, Jira Service Management and other Atlassian tools as required.
- Develop and maintain integrations between Jira and third-party applications using REST APIs and other integration technologies.
- Create automation rules and scripts to improve operational efficiency and user productivity.
- Collaborate with business stakeholders to gather requirements and translate them into technical solutions.
- Troubleshoot, diagnose and resolve Jira platform issues and performance bottlenecks.
- Develop custom plugins, extensions or applications where standard Jira functionality does not meet business needs.
- Support platform upgrades, migrations and continuous improvement initiatives.
- Maintain technical documentation, system configurations and development standards.
- Ensure solutions align with security, compliance and governance requirements.
- Provide guidance and best practices to users and project teams on Jira capabilities and functionality.
- Participate in code reviews, testing and quality assurance activities.
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology or a related field, or equivalent practical experience.
- Experience developing and administering Jira within enterprise environments.
- Strong knowledge of Jira Software, Jira Service Management and Atlassian ecosystem tools.
- Experience working with Jira APIs, automation frameworks and scripting tools.
- Proficiency in one or more programming languages such as Java, Groovy, JavaScript or Python.
- Experience with REST APIs, web services and systems integration.
- Understanding of Agile methodologies, Scrum and DevOps practices.
- Strong analytical, troubleshooting and problem-solving skills.
- Excellent communication and stakeholder management capabilities.
Preferred Qualifications
- Atlassian certifications (e.g. ACP certifications).
- Experience developing Jira plugins using Atlassian SDK.
- Experience with Confluence administration and integration.
- Familiarity with cloud and enterprise infrastructure environments.
- Knowledge of CI/CD tools and integration platforms.
- Experience supporting large-scale global user communities.
What Success Looks Like
- Jira solutions are reliable, scalable and aligned to business requirements.
- Workflows and automations improve operational efficiency and user experience.
- Integrations perform consistently and securely across platforms.
- Stakeholders receive responsive support and trusted technical guidance.
- Platform governance, security and documentation standards are maintained.
Skills and Competencies
- Customer-focused mindset
- Strong collaboration and teamwork
- Continuous improvement approach
- Effective prioritisation and organisation
- Technical innovation and creativity
- Attention to detail
- Ownership and accountability
- Adaptability in a dynamic environment
Why Join EOS?
- Opportunity to work on innovative technology solutions at global scale.
- Collaborative and inclusive culture that values diverse perspectives.
- Professional development and career growth opportunities.
- Exposure to cutting-edge technologies and enterprise platforms.
- Flexible and supportive working environment.
Belonging at EOS
#INDAPAC