Mgr, Continuous Improvement

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Responsible for analyzing material and information flows for the operations unit to identify opportunities for improvement in productivity, material consumption, other operation expenses, quality, safety and space utilization.

Annual Hiring Range/Hourly Rate:

• $105,000 - $115,000 Per Year

.Benefits

• Paid time off

• 401k, with company match

• Company sponsored life insurance

• Medical, dental, vision plans

• Voluntary short-term/long-term disability insurance

• Voluntary life, accident, and hospital plans

• Employee Assistance Program

• Employee Discounts

• Free hot healthy meals for unit operations roles

Main Duties and Responsibilities:
• Plans and guides Unit management in productivity, material, waste, safety, and quality improvement initiatives; analyzes material and information flows; analyzes opportunities in productivity, material consumption, other operation expenses, and space utilization; quantifies the effects of improved processes, work flows and fore mentioned opportunities
• Supports and drives continuous process improvements utilizing Lean Manufacturing principles to maximize departmental efficiencies, minimize waste and improve safety
• Responsible for gateOPEX standardization program rollout
• Communicates with unit management and leadership team on implementation of changes
• Secures relevance and availability of Production System road maps and blue prints
• Performs diagnostics on major cost drivers, including material, labor, and OOC
• Makes documented proposals for improvements and syndicates with unit management on implementation of changes; responsible for supporting management and associates in the overall change process
• Actively practices change management and actively participates in the Unit’s performance management system and dialogue; presents progress and plans to company executives; liaises with corporate and area Continuous Improvement resources
• Proposes and keeps up with company Best Practices and benchmark initiatives
• Coaches other Continuous Improvement staff and leads training and presentation sessions
• Trains and builds capability in all levels of the plant regarding Lean Manufacturing
• Works on all related training materials and works with other team members to identify improvements, additions, corrections or clarifications to the training material provided.
• Works with Lean Manufacturing tools and techniques, such as 8 Waste (muda), Just in Time (takt-flow-pull), Value Stream Mapping, Kanban system, Problem Solving, FIFO and 5s and workplace organization including layout changes when necessary.
• Participates on cross-fertilization with other sites/areas
Qualifications
Education:
• Bachelor’s Degree in Business Economics, Science, Industrial Engineering or a related field required.Work Experience:
• Minimum four (4) years’ experience in Lean Manufacturing or related experience as an Industrial Engineer.
• Minimum of 2 years supervisory experience working in a high volume, manufacturing, food production, restaurant or catering environment preferred
• Experience with leading projects and people across organizations, and maintaining mandatory standards to ensure the safety of products and processes and to improve product quality required
• Experience with analyzing operations and its cost drivers, analyzing material and information flows, and analyzing productivity, material consumption, and operation expenses required.
• Experience with Lean Manufacturing techniques, including “Just in Time” (takt-flow-pull), 5S and workplace organization as well as value stream mapping and Kanban system preferred. Technical Skills: (Certification, Licenses and Registration)
• Must have strong computer skills using Microsoft Office products including Excel
• Must be able to work autonomic and have an analytical mind
• Ability to work in a fast paced and deadline driven environment
• Excellent time management skills required
• Ability to handle multiple tasks without losing focus on priorities
• Strong organizational, analytical and leadership skills required
• Must be innovative in making changes to the operation as needed to further improve the work environment and unit performance
• Ability to effectively work with diverse work groups and all levels of the Operation. Exposure to AutoCad a plus
• 6-Sigma or Lean Manufacturing Certification preferred.
• ServSafe Certification preferred
• Ability to obtain ServSafe Certification required
 
Language / Communication Skills:
• Excellent oral and written communication skills
• Proficiency in Spanish preferredJob Dimensions
Geographic Responsibility: Operation Unit
Type of Employment: Full-time
Travel %: up to 50% of time
Exemption Classification: Exempt
Internal Relationships: all level of employees in the operation unit
External Relationships: customers
Work Environment / Requirements of the Job: Normal office environment
Budget / Revenue Responsibility: (Local Currency) N/AOrganization Structure
Direct Line Manager (Title):  BU Leader or GM or Director, OPEX
Dotted Line Manager (Title, if applicable):  N/A
Number of Direct Reports: 0
Number of Dotted Line Reports: 0
Estimated Total Size of Team: 1gategroup Competencies Required to be Successful in the Job:
• Thinking – Information Search and analysis & problem resolution skills
• Engaging – Understanding others, Team Leadership and Developing People
• Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively
• Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus

Demonstrated Values to be Successful in the Position

• Employees at gategroup are expected to live our Values of Excellence, Passion, Responsibility and Respect. To demonstrate these Values, we expect to observe the following from everyone: 

  Excellence

  • We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires.

  • We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves.

• Passion

  • Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care.

  • We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks.

• Responsibility

  • We care about what we do, and we understand the impact we have on others and the planet.

  • We always look out for each other –creating a safe workplace environment is everyone’s responsibility.

• Respect

  • Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals.

  • We respect each other’s voices and foster a workplace that supports inclusion and belonging. We are all one gategroup.

To be considered for this position, please submit your application by 08/17/2026.

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position.  They are not intended to be an exhaustive list of all duties, responsibilities, and skills required.  Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.  In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Candidates will be required to go through Pre-employment drug screen, criminal background check, and/or airport fingerprinting.
gategroup is an equal opportunity employer committed to workforce diversity.  All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.
For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

We anticipate that this job will close on:

08/21/2026

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If you want to be part of a team that helps make travel and culinary memories, join us!