- Location
- West Palm Beach, FL
- Department
- Healthcare
- Education
- Certification
- Source
- Paylocity
Description
Description
SCOPE:
Develop and monitor the implementation of a Personal Development Plan (PDP) with participants in the Residential Program, provide guidance and support to participants to meet program objectives; and contribute to the mission of Goodwill by advocating for the participants and maximizing opportunities for persons with disabilities and other barriers to become more independent, guided by precedent and working within the limits of established policies.
ESSENTIAL FUNCTIONS:
1. Receive and review case files for new participants entering Housing First programs. Meet with participants to discuss their interests, employment history, strengths, needs, preferences, and goals. Gather and evaluate information through interviews, observations, case records, assessments, and other appropriate sources. In collaboration with participants and referring agencies, identify barriers and available resources and develop individualized strategies that support housing stability, community integration, employment, and self-sufficiency.
2. Assist participants in identifying, developing, and strengthening appropriate natural support systems and community connections that promote housing stability and independence.
3. Conduct risk assessments within the scope of the position and applicable policies and procedures. Develop individualized crisis and safety plans when indicated and coordinate appropriate support and interventions.
4. Review lease agreements with participants upon admission and periodically thereafter. Explain lease requirements, tenant responsibilities, applicable program expectations, and available resources in a manner that promotes understanding and supports housing retention and eviction prevention.
5. Provide participants with orientation to their residence, building, neighborhood, community resources, transportation options, and other relevant services. Facilitate introductions to neighbors or community resources when appropriate and consistent with participant choice, privacy, and program requirements.
6. Provide or coordinate instruction, support, and skill development related to household management and other independent living activities, based on individualized participant needs, goals, and preferences.
7. Assessment Administration: Complete the Service Prioritization Decision Assessment Tool (SPDAT), or successor assessment tool, for assigned participants in accordance with applicable policies, procedures, program requirements, and established schedules.
8. assessment results and participant input to establish measurable goals, objectives, and action steps. Develop the Participant Development Plan (PDP) collaboratively with each participant, documenting individualized goals, measurable objectives, supports, and strategies. Submit PDPs for required supervisory review and approval and ensure documentation complies with applicable laws, regulations, funding requirements, and organizational policies.
9. Monitor and document participant progress toward individualized goals and objectives. Review PDPs regularly with participants and modify goals, objectives, or strategies as appropriate based on participant progress, changing circumstances, preferences, and identified needs.
10. Conduct participant home and community visits as required by program needs, policies, and procedures. Document services and observations appropriately while maintaining participant privacy and confidentiality.
11. The scope of education, training, licensure, certification, and assigned responsibilities, provide counseling, supportive services, crisis intervention, and other appropriate interventions. Apply evidence-informed approaches, which may include Motivational Interviewing, harm-reduction principles, and trauma-informed care. Serve as a resource and liaison among program staff, service providers, direct-care personnel, and other support professionals by providing consultation, modeling, training, and guidance within the scope of professional practice.
12. Employees in positions requiring clinical licensure or registration must maintain all applicable state registration, supervision, documentation, and professional development requirements. Master’s-level social workers or other professionals pursuing applicable Florida licensure must complete required registration with the Florida Department of Health within the applicable timeframe and participate in required clinical supervision under an appropriately qualified, state-approved supervisor.
13. Advocate for participants identified needs, preferences, and goals. Facilitate appropriate assessments and information gathering, communicate relevant findings to authorized staff, research available resources, and provide referrals based on participant choice, identified needs, eligibility, and available community resources.
14. Support participant engagement in program activities, community outings, and other services. Aid and interventions consistent with individualized service plans, participant preferences, safety requirements, and program guidelines.
15. with employment consultants, job coaches, and other vocational service providers, as appropriate. Support participants in identifying and pursuing employment goals and developing pre-employment skills, including resume preparation, job applications, interview preparation, transportation planning, workplace readiness, and other employment-related activities.
16. Facilitate or co-facilitate support, educational, and/or therapeutic groups within the scope of the position's qualifications and responsibilities. Research relevant topics, develop or obtain appropriate materials, coordinate workshops and events, arrange guest speakers when appropriate, and encourage voluntary participant engagement.
17. Complete timely, accurate, objective, and comprehensive case documentation for participant contacts and services provided on behalf of participants. Documentation must reflect participant involvement, services provided, progress toward individualized goals and objectives, barriers identified, interventions implemented, follow-up needs, consistent with applicable regulations, funding requirements, professional standards, and organizational policies.
18. Complete participant file reviews as directed by management, supervisory staff, funding requirements, or organizational policy. Maintain accurate, complete, and current participant records and ensure required forms and documentation are updated within established timeframes. Enter participant information into applicable databases and systems in accordance with organizational policies, confidentiality requirements, and applicable laws and regulations. Compile and report participant-related data and statistics as required.
19. Attend and actively participate in multidisciplinary team meetings. Provide relevant professional observations, recommendations, and feedback within the scope of the position and applicable professional standards, using a collaborative and solution-focused approach.
20. Attend and actively participate in scheduled staff meetings and other meetings required to support effective program operations and service delivery.
21. Complete all required internal and external training within established timeframes. Maintain required certifications, licenses, registrations, and professional development activities. Complete training in Motivational Interviewing and demonstrate appropriate application of applicable evidence-informed practices in participant interactions.
22. Perform other related duties and responsibilities within the scope of the position, as assigned, to support effective department operations, participant services, and organizational objectives.
OTHER DUTIES MAY INCLUDE BUT ARE NOT LIMITED TO:
1. Demonstrate through professional conduct and daily interactions a commitment to the organization's mission, values, and commitment to supporting individuals with disabilities and other barriers in achieving greater independence, stability, and community participation.
2. Perform related duties and assist with departmental operations assigned to support workflow, service delivery, schedules, quality standards, and organizational priorities.
3. Maintain a safe, clean, and orderly work environment and comply with applicable safety procedures, organizational policies, and equipment operating requirements.
4. Participate in meetings, committees, task forces, and other organizational activities as assigned to facilitate communication, coordinate services, resolve operational issues, and maintain current knowledge of applicable policies, procedures, regulations, and program requirements.
Requirements
MINIMUM QUALIFICATIONS & POSITION REQUIREMENT
