Senior Manager, Demand Chain Product

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

JOB SUMMARY:

Lead a team of business analysts in the development, integration, enhancements, fixes, and administration of demand chain system products. Develop robust project plans: define scope and KPIs, project schedules and resource plans. Manage risks and communicate project status for the entire portfolio of projects.

KEY DUTIES AND RESPONSIBILITES:

• Define and drive the long-term product systems strategy for Demand Chain technologies, ensuring alignment with enterprise goals, customer experience expectations, and evolving business models
• Establish the multi-year systems roadmap, prioritizing capabilities, integrations, and modernization initiatives based on business value, technical feasibility, and ROI.
• Partner with senior business and IT leadership to shape the vision for future-state Demand Chain systems, including platform consolidation, automation opportunities, and data architecture improvements.
• Evaluate emerging technologies and industry trends to identify strategic opportunities for system innovation, scalability, and competitive advantage.
• Influence enterprise architecture decisions by representing Demand Chain product needs in platform selection, integration strategy, and data governance discussions.
• Create executive-ready strategic narratives that articulate system direction, investment needs, risks, and business impact.
• Manage a portfolio of system projects (new installations, integration, enhancements, and fixes)
• Lead the development of systems requirements and testing for these projects: business product documentation, test plans and user acceptance testing.
• Develop implementation and roll out plans for these projects.
• Lead a team of analysts in the administration of Demand Chain system products (i.e. Order Management System, Item Maintenance)
• Support the development of a system strategy for all Demand Chain products.
• Act as the liaison between IT leadership and Demand Chain business owners.
• Assign resources to projects.
• Identify risks, develop mitigation plans and escalate when appropriate.
• Develop and manage project budget, product backlog and technical documents.

EDUCATION AND EXPERIENCE:

EDUCATION: Bachelors/4 Yr Degree

YEARS OF RELEVANT WORK EXPERIENCE: 8+ years

YEARS OF MANAGEMENT EXPERIENCE: NA

CERTIFICATIONS / LICENSES: NA

SPECIFIC KNOWLEDGE AND SKILLS:

• In-depth knowledge of Demand Chain products: Oracle OMS, Oracle Inventory Management, Blue Yonder, Manhattan WMS, etc.
• Project Management
• Microsoft Visio/ Microsoft Project/ Smart Sheets

This job description is intended to describe the general nature and level of the work being performed by the individuals assigned to this job. This is not an exhaustive list of all duties and responsibilities. Management reserves the right to amend and change the duties and responsibilities of this job to meet business and organizational needs as necessary.

If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.

For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.