- Salary
- £12+
- Location
- Lucas Road
- Department
- Customer Service
- Visa
- Not sponsored
- Source
- Pinpoint
Description
Relief Support Worker Lucas Road
Application Deadline: 2 October 2026
Department: Operations
Employment Type: Zero Hours
Location: Lucas Road
Reporting To: Mandy Grenfell
Compensation: £12.76 per hour
Description
Zero-hours contract
Relief Mental Health Support Worker
Lucas Road, Sudbury
Are you passionate about working in mental health? Do you want a career that empowers people and makes a difference?
Qualifications are not important to us! Your attitude, compassion and commitment to working alongside people are.
Together for Mental Wellbeing is seeking to recruit relief Mental Health Support Workers to complement our full-time staff team within our accommodation service in Sudbury; Lucas Road.
These zero-hour contract shift patterns can work flexibly around you. As these are 24-hour staffed services, shifts could include early, late and sleep-in shifts (for which an enhancement is paid in addition to hourly rate), as well as weekend cover.
Following a successful induction and probation period, there may be future opportunities to move to a full time permanent contract.
The purpose of this role is to support and encourage people to:
- maintain tenancies
- reach greater levels of independence and wellbeing
- find purpose and meaningful connections within their local communities
- improve overall feelings of life autonomy and fulfilment
Key Responsibilities
Given this role involves supporting vulnerable people, successful applicants will be subject to a DBS check and satisfactory references prior to being offered employment.
Regrettably, we are unable to provide sponsorship for non-UK nationals.
If you are ready to take the next step towards working for the oldest mental health charity, with excellent training and qualification opportunities, competitive rates of pay, employee benefits and friendly dynamic working environments, we look forward to hearing from you.
Skills, Knowledge & Expertise
• Able to be empathetic towards service users and create a trusting environment
• Ability to work alongside individuals experiencing mental distress
• Able to work in partnership with services users
• Able to establish and maintain professional boundaries in working with service users
• Able to establish and maintain a safe environment
• Willing and able to undertake domestic tasks with, and for, service users as necessary
• Demonstrate problem-solving skills relating to welfare benefits, education and relationships
• Open to - and willing to participate in - formal and informal job-related learning
• Willing and able to collaborate with colleagues and other organisations
• Able to use email and computerised systems for service user records and reports
• Able to produce clear records and reports in English
• Committed to work in ways which reflect Together’s values
• Safeguards the wellbeing of clients and colleagues at all times
• Aware of, and adheres to, Together’s policies regarding Confidentiality and GDPR
• Aware of, and adheres to, Together’s policies regarding Equalities
Know-how
• Experience in supporting vulnerable individuals gained from paid work and/or voluntary and/or life experience
• Lived experience of mental distress (desirable)
• Basic competence in the use of email and word processing software
• NVQ Level II in Health and Social Care, or equivalent (desirable)
Practicalities
• Able to travel
• Able to work a varying pattern of shifts
• DBS clearance
• Minimum age 18 plus