Barista FWS

Description

BARISTA - FWS

TOMLINSON CAFE

Reports to Manager – The Sword and Trowel and the Tomlinson Cafe

Department Auxiliary Services – Institutional Administration

FLSA Status Hourly, Non-Exempt

JOB PURPOSE

To prepare and serve hot and cold drinks such as coffee, tea, artisan, and specialty beverages, as well as educate customers on the Tomlinson Cafe menu, make recommendations based on the customer's preferences, take orders, up-sell special items, and keep the facility clean and stocked, while providing excellent customer service to patrons.

ESSENTIAL FUNCTIONS

• Immediately greet customers as they arrive
• Engage customers before taking orders (i.e. “How are you today?”)
• Educate customers on menu items and answer any questions they ask
• Discern customer's preferences and make recommendations accordingly, potentially up-selling
• Take orders while paying attention to details (i.e. preferences of roast, dairy and syrup)
• Receive and process payments (cash and credit cards)
• Serve prepared food, like cookies, pastries and muffins
• Prepare and serve beverages following recipes
• Keep the bar area and equipment clean
• Brew drip coffee as needed
• Maintain a clean dining area, sanitizing tables and chairs, and sweeping crumbs off of the floor
• Maintain stock of syrups, bar fridge, pastries, bagged coffee, and merchandise
• Maintain stock of clean mugs and plates
• Complete tasks on the checklist (for the appropriate shift) with initials by completed tasks, working ahead to ensure completion before the shift is over. Stay until it is completed.
• Complete daily tasks as possible (first shift), and complete before end of day (second shift)
• If there is time and it is appropriate, complete items on the next shift's checklist
• If the above is complete, ask your manager for something to do
• Notice if equipment operates properly and report any maintenance needs
• Comply with health and safety regulations
• Recommend new menu items and communicate customer feedback to managers

Requirements

QUALIFICATIONS / REQUIREMENTS

MUST BE CURRENT STUDENT OF MBTS OR SPURGEON COLLEGE, AND

MUST QUALIFY FOR THE FEDERAL WORK STUDY PROGRAM VIA FAFSA

Including, however not limited to:

Christian with high integrity, actively pursuing a relationship with God

High school diploma, or equivalent

Retail or customer service experience, preferred

Knowledgeable in cash handling principles and practices

Able to use computer equipment, systems and software used in retail operations

Able to multi-task, analyze workload, and prioritize as necessary for the benefit of the department

Able to take the initiative to complete the duties of the position without the need of direct supervision.

Able to learn and utilize new skills and information to improve job performance and efficiency. 

Must be able to work independently, as well as a part of a team

Excellent communication skills, both written and verbal

Must possess a positive attitude

Able to show a desire and willingness to learn

Must be able to pass background screening, including driving record

Eligible to work in the United States

WORKING CONDITIONS

No more than twenty (20) hours per week

PHYSICAL REQUIREMENTS

Frequently required to stand, walk, sit, communicate, reach, and manipulate objects, tools, or controls.

Move materials weighing 10-20 pounds frequently, 25-35 pounds occasionally. 

Manual dexterity and coordination are required over 50% of the work period while operating equipment such as computer keyboard, mouse, calculator, and similar machines.

Frequently exposed to cleaning products

This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties or skills required for the position.

Midwestern Baptist Theological Seminary is an Equal Opportunity Employer

Midwestern Baptist Theological Seminary will reasonably accommodate qualified individuals with a disability so they may perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to the institution. Contact human resources (HR) with any questions or requests for accommodation.