Senior Director, Technology Operations

Position Summary...

What you'll do...

The Walmart US eCommerce Marketplace team builds products that connects sellers across the world to buyers shopping our marketplaces, enabling access to our customers to over 350M+ items, and growing. Setting up our sellers to succeed on the Marketplace by profitably growing their business is the cornerstone of our promise to our sellers. In this role, you will collaborate with Strategy, Product, Engineering, Analytics, and Design to set the vision for, and build processes, programs and platforms that help our sellers succeed on the Marketplace in programs such as Pricing, Ratings, Promotions, Seller Marketing and Offer quality . As the single threaded leader responsible for building and operationalizing strategies to help manage and drive profitable growth for our WW Seller Base. You will apply a general management perspective and problem-solving approach, will be agile and able to apply the right frameworks, operating cadence, and business analysis & acumen to the business roadmap. As such, you will be able to identify key risks, dependencies, and work with the requisite teams to put solutions in place that will achieve the product outcomes. You’ll apply your business acumen and analytical mindset to separate signal from noise and provide sellers a roadmap to winning on our platform. This person will be skilled at engaging and communicating to senior executives across multiple domains, as well as engaging at a detailed level across product management and engineering, strategy, merchant technology, retail merchandising, supply chain & analytics.

You’ll sweep us off our feet if...

• You use data to drive decisions and outcomes.
• You obsess over your customers and develop solutions that delight them.
• You are an operator, skilled at negotiating and managing key metrics and actions that drive performance.
• You are skilled at engaging and communicating to senior executives across multiple domains, both internal and external
• You engage at a detailed level across key stakeholders including product, strategy, and engineering.
• You are comfortable dealing with ambiguity.
• You are organized, disciplined, and can manage multiple projects simultaneously.
• You are stimulated by challenges and are ready to engage at Fortune 10 scale.

You’ll make an impact by...

• Creating business strategies – Develop roadmap for key business initiatives and advocate for solutions allowing sellers to optimize Pricing, Ratings, Promotions, Seller Marketing and Offer quality on Walmart
• Operating – Negotiate, manage, and drive programs and tools to help sellers succeed on the Marketplace.  
• Builder Mindset, Driving end to end ownership – Drive end-end ownership for system solutions for new features working with relevant cross-functional groups including product and engineering teams. Ensure critical business issues and product strategies are addressed in product decisions; drive process changes based on feedback; drive resource allocation decisions
• Working cross-functionally and across multiple geos – Communication, collaboration, and organization are key to your success. Work with cross-functional teams to translate product strategy into a product roadmap and engineering sprints.
• Moving fast – Work in an agile and iterative team environment.
• Build and Develop Teams – Build, lead, and mentor a high performing team.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Bentonville, Arkansas US-30008: The annual salary range for this position is $130,000.00 - $260,000.00
Bellevue, Washington US-11663 | Hoboken, New Jersey US-10649: The annual salary range for this position is $156,000.00 - $312,000.00
San Bruno, California US-08848 | Sunnyvale, California US-11789: The annual salary range for this position is $169,000.00 - $338,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 7 years’ experience inproject management, program management, program operations, or related area.Option 2: 9 years’ experience in project management, program management, program operations, or related area.4 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 6 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.