Event Usher – Large-Scale Convention

Location: Anaheim, CA
Pay: $18.00–$19.00 per hour (DOE)
Dates: September 11th, 12th and 13th
Employment Type: Temporary / Special Event
Schedule: Day and Swing shifts available. Shift lengths may range from 8–12 hours, including weekends.

Position Overview

Treston Security Services is hiring enthusiastic, dependable, and customer-focused Event Ushers to support a large-scale convention in Anaheim, California.

Event Ushers play a vital role in creating a positive guest experience by welcoming attendees, providing directions, assisting with crowd flow, and ensuring designated event areas remain organized and accessible. This is an excellent opportunity for individuals interested in working exciting live events while gaining valuable experience in customer service and event operations.

No California Guard Card is required for this position.

Essential Job Duties

• Welcome and assist guests, exhibitors, and event attendees in a friendly and professional manner.
• Provide directions and answer questions regarding event locations, schedules, and amenities.
• Assist with crowd flow, line management, and wayfinding throughout the venue.
• Monitor assigned areas and report any safety concerns or operational issues to event supervisors.
• Verify attendee access to designated event areas when required.
• Maintain a visible and professional presence while providing outstanding customer service.
• Assist with seating guidance and general event operations as needed.
• Communicate effectively with supervisors and fellow team members using radios or other communication devices.
• Help ensure a safe, organized, and enjoyable experience for all attendees.

Minimum Qualifications

• Must be at least 18 years of age.
• Legally authorized to work in the United States.
• Excellent customer service and communication skills.
• Friendly, professional, and approachable demeanor.
• Ability to stand and walk for extended periods.
• Ability to work in a fast-paced, high-volume environment.

Preferred Qualifications

• Previous customer service experience.
• Previous event, convention, hospitality, retail, or guest services experience.
• Experience working with large crowds or public-facing roles.
• Strong interpersonal and problem-solving skills.

Additional Requirements

• Reliable transportation to and from the work location.
• Smartphone capable of receiving schedules and work-related communications.
• Availability to work Day or Swing shifts, including weekends.
• Professional appearance and punctual attendance.
• Ability to follow directions and work effectively as part of a team.

Physical Requirements

• Stand and walk for extended periods.
• Navigate large indoor event spaces and crowded environments.
• Occasionally lift or carry up to 25 pounds.
• Maintain situational awareness while assisting guests throughout the event.

Compensation & Opportunities

• $18.00–$19.00 per hour DOE
• Day and Swing shifts available
• No Guard Card required.
• Opportunity to work one of Southern California's premier convention events.
• Gain valuable customer service and event operations experience.
• Potential opportunities for future event assignments with Treston Security Services.

About Treston Security Services

Treston Security Services is a Veteran-Owned and Operated company providing professional staffing and security solutions for conventions, special events, corporate facilities, and entertainment venues throughout California.

Our Event Ushers are an important part of the guest experience, serving as friendly, knowledgeable representatives who help create a welcoming, organized, and enjoyable environment for every attendee. At Treston, we value professionalism, teamwork, and exceptional customer service, and we provide opportunities to grow with us through future event assignments.