- Location
- SF - 2 Folsom, United States of America
- Workplace
- Remote
- Type
- Full-time
- Department
- Operations
- Seniority
- Manager
- Experience
- 5+ years
- Source
- Workday
Description
About the Role
Gap Inc. has embarked on an enterprise-wide Product to Market (P2M) Transformation — IndigoX — to reimagine our product engine operating model, strengthen end-to-end capabilities, and accelerate speed, creativity, and resilience across all brands. The Merchandise Planning & Inventory Optimization (MP&IO) pillar within IndigoX is focused on modernizing how Gap Inc. plans, buys, and allocates inventory — building smarter, more connected planning capabilities that link consumer demand signals to product investment decisions, reduce markdown exposure, and improve performance across channels.The Manager, P2M Transformation – Merch Planning & Inventory Optimization will serve as a critical activation partner for the MP&IO work stream, responsible for program delivery, stakeholder engagement, and business value tracking across planning, buying, and inventory management initiatives. This role sits at the intersection of strategy and execution — requiring someone who can manage program complexity with precision while bringing new thinking and an AI-native mindset to how the work gets done.
This individual will report into the Director, P2M Transformation.
What You'll Do
Lead program management for MP&IO work stream initiatives, maintaining structured milestone tracking, cross-functional accountability, and risk resolution across planning, buying, and inventory teams.
Support the design and activation of future-state planning capabilities — partnering with business and technology stakeholders to move from strategy to operational reality.
Maintain rigorous governance across MP&IO workstreams, ensuring clear and timely visibility into program health, risks, and decisions for leadership and cross-functional partners.
Track and quantify business value delivered by MP&IO initiatives — translating program milestones into financial and operational outcomes that resonate with leadership and finance audiences.
Identify and manage interdependencies between MP&IO and adjacent IndigoX pillars, ensuring cross-pillar coordination on sequencing, data flows, and shared capabilities.
Champion an AI-native approach to program operations and planning work — actively experimenting with generative AI and intelligent tools to improve how the team delivers insights, reporting, and communications.
Develop leadership communications — from working-team updates to executive materials — that translate complex planning and operational dynamics into clear, audience-appropriate narratives.
Partner with change management to design and execute adoption strategies that embed new planning capabilities and ways of working across brand, channel, and functional teams.
Bring new methods, frameworks, and ways of thinking to the MP&IO program — drawing from diverse experience to challenge existing approaches and improve how transformation is delivered.
Who You Are
5–7 years of professional experience; we welcome candidates from consulting, finance, consumer goods, apparel, retail, technology, or any industry where strong analytical thinking, structured problem-solving, and complex program management are fundamental to the work.
Demonstrated experience managing complex, cross-functional programs — able to bring structure, clarity, and accountability to large, ambiguous initiatives.
A native AI mindset — you don't wait to be told to use AI; you actively explore how generative AI and intelligent tools can change the way you and your team think, work, and deliver.
Strong analytical capabilities — able to synthesize complex information, identify structural issues, and translate findings into clear, actionable insights for business and executive audiences.
Skilled stakeholder manager — experienced building trust and working effectively across senior leaders and cross-functional partners to influence decisions and drive alignment.
Ability to develop clear, compelling communications and presentations that translate complex dynamics into leadership-ready narratives, calibrated for different audiences.
A genuine drive to bring new ideas and external perspective into the organization — not just executing transformation plans, but improving how transformation itself is done.
Resilient and adaptable — able to operate with clarity in ambiguous environments, manage competing priorities, and maintain momentum in a fast-moving program.
