Principal Engineer, Workforce, Customer & Agentic Identity -Hybrid

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Your role in the team

The Principal Engineer, Workforce, Customer & Agentic Identity, leads the technical strategy, architecture, and modernization of identity capabilities across workforce, customer, machine, and emerging AI agent identities. This hands-on technical leader champions secure, frictionless customer and employee experiences by partnering closely with engineering, product, and security teams to evolve authentication, authorization, governance, and access management capabilities. Leveraging deep expertise in modern identity platforms, Zero Trust principles, and emerging agentic identity models, the Principal Engineer influences enterprise strategy, drives adoption of transformative solutions, and helps shape the future of identity across Allstate's digital ecosystem.

Key Responsibilities

• Define and drive the technical strategy and architecture for workforce, customer, machine, and agentic identity platforms across the enterprise.
• Champion identity as a business enabler by improving customer authentication experiences while maintaining strong security, governance, and compliance standards.
• Partner directly with engineers, architects, product teams, and security leaders to design, implement, and modernize identity solutions.
• Provide technical leadership for authentication, authorization, federation, identity governance, lifecycle management, privileged access management, and access certification capabilities.
• Lead the evaluation, design, and adoption of identity platforms and technologies, including Ping Identity, SailPoint, and emerging identity standards.
• Drive Zero Trust initiatives through implementation of MFA, risk-based authentication, fine-grained authorization, identity governance, and least-privilege access controls.
• Define identity strategies and governance models for machine identities, service accounts, workload identities, and emerging AI agents.
• Establish identity controls and lifecycle processes for autonomous and agentic systems, including delegated authority, ownership, governance, and privileged access management.
• Influence and drive enterprise adoption of identity modernization initiatives by clearly articulating business value, customer impact, and security outcomes.
• Collaborate with digital product teams to create seamless, secure, and scalable customer identity experiences that improve engagement, trust, and retention.
• Remain actively involved in architecture, troubleshooting, integration design, and implementation efforts while mentoring engineering teams and driving technical excellence.
• Establish engineering standards, reference architectures, and best practices that advance Allstate's long-term identity roadmap and Zero Trust strategy.

Skills & Capabilities

• Ability to influence enterprise strategy and drive adoption of identity modernization initiatives.
• Strong change leadership and stakeholder management skills across engineering, security, product, and business teams.
• Proven ability to communicate the value of identity solutions and build consensus around technical decisions.
• Technical leadership experience guiding architectures, engineering standards, and best practices.
• Customer-centric mindset focused on balancing security, usability, and business outcomes.
• Ability to lead through influence, navigate ambiguity, and drive enterprise-wide change without direct authority.
• Experience influencing vendor roadmaps and product strategies to align with evolving business objectives and operational priorities.

Essential criteria

• All applicants must demonstrate they have a legal right to work in the UK for employment at Allstate. Allstate is not providing sponsorship for this vacancy.
• 5+ years of experience designing and implementing enterprise Identity and Access Management (IAM) solutions.
• 5+ years of experience managing engineering teams
• Working knowledge of Ping Identity, SailPoint, or similar identity and access management platforms.
• Strong knowledge of customer identity, workforce identity, federation, SSO, MFA, privileged access management, identity governance, and access certification.
• Experience designing and implementing Zero Trust identity architectures, including conditional access, risk-based authentication, fine-grained authorization, and least-privilege access controls.
• Experience supporting machine identities, workload identities, service accounts, certificates, secrets management, and cloud-native identity models.
• Familiarity with emerging AI and agentic identity concepts, governance models, and authorization frameworks.
• Proven ability to influence senior leaders, drive enterprise adoption, and communicate complex technical strategies across diverse stakeholder groups.

Desirable criteria

• Bachelor's degree in Computer Science, Cybersecurity, Information Technology, Engineering, or a related technical field.
• Relevant IAM or security certifications such as CISSP, CCSP, SailPoint, Ping Identity, Microsoft Security, or equivalent.

Supervisory Responsibilities

• This job has supervisory duties.

Job Posting End Date: Friday 28th August 2026 [11.59pm]

#SE1 #Hybrid

Skills

Cloud Infrastructure, Identity Access Management (IAM), Identity Governance, Technical Leadership, Technical Strategy

 

Shape the Future of Insurance with Cutting-Edge Tech and a People-First Culture

 

Why join us?
Allstate NI is proud to be Allstate’s European Digital Centre of Excellence, a hub for innovation and engineering excellence. We’re recent winners of Best Place to Work in IT (100+ employees) and Best Use of Cloud Services at the Belfast Telegraph IT Awards, and we’ve been recognised for our community and sustainability impact with Platinum in the Northern Ireland Environmental Benchmarking Survey.

 

We’re a product-driven, cloud-first organisation delivering real outcomes through modern technology, a digital product-centric talent model, and a culture rooted in engineering excellence. Our teams work in cross-functional structures, guided by an outcome-based delivery approach that accelerates speed, agility, and value.

 

We also invest in you. At Allstate NI, your career growth matters. You’ll have access to our Continuous Learning Hub, designed to support skills development and professional advancement through tailored learning paths, certifications, and mentoring opportunities. Whether you’re deepening technical expertise or exploring leadership roles, we provide the tools and support to help you thrive.

 

What do you get in return?

 

As well as receiving a competitive annual salary, our reward package includes:

 

• Corporate bonus scheme
• Pension scheme
• Annual performance-related pay reviews
• Life assurance and income protection
• Flexible working options
• Hybrid working
• Private medical and dental insurance
• Access to an employee assistance programme
• Discounted gym membership
• Two paid volunteering days each year
• Cycle to work scheme

 

Be part of a high-performing, socially responsible organisation where your work has purpose, and your growth is supported every step of the way.