Sales Account Manager

Overview

As Account Manager LC/MS Solutions, you are an ambassador of Waters and will bring to the market Waters’ products and services. You will demonstrate a clear grasp of understanding the customers’ business and its growth plans and is able to take that knowledge and convert that into a solution and offering from Waters, with a primary aim of bringing “customer success”.  This position brings a great degree of flexibility working in the field. The role will be designated to either a territory and/or markets. 

Responsibilities

• Preparing business plans, territory plans, reports, tender documents and relevant product solution documents for customers for the greater Bavarian region in Germany
• Maintain and expand customer relations
• Maintain and expand the Pharma, Food&Environmental and the Academic & Governement business
• Planning, and executing the customer demonstrations with collaboration of the demo lab specialists;
• Collaborating, liaising and providing guidance and support across departments to ensure customer success. You will be working closely with all other groups at Waters (e.g. MassSpec specialists, Chemistry Operation and Informatics etc.);
• Planning and prioritising personal time and sales activities;
• Managing the product mix and pricing to meet desired targets;
• Adhering to Waters and customers relevant Health, Safety and Environment requirements when on site and as an individual employee;
• Using and updating the CRM on a daily basis to ensure accurate forecasting;
• Participating in additional Sales related projects and activities as designated by management.

Qualifications

Education:

        Bachelor or Master Degree in Science;

 

Experience:

• Technical knowledge and practical solution selling experience with analytical instrumentation
• Experience in a laboratory, with a background in chromatography
• Exposure within relevant field/industry;

Competencies:

• Highly passionate individual with charisma, perseverance and determination, plus the ability to work effectively in competitive sales situations;
• Customer focussed with very good listening skills;
• Ability to understand, interpret and communicate complex technical issues;
• Good interpersonal skills with a positive sense of humour and is able to contributing as part of an integrated sales/service organisation;
• Good priority setting and organisational skills;
• Knowledge of computers and the use of standard Windows based packages
• Proficient German and English Language Skills;

Travel:

• A clean driving license and a valid passport will be required;
• This territory-based position with travelling within your designated territory, and occasional travels to other countries for activities such as governance of department, local business support, meetings and training.
• A disclosure of any criminal convictions may be required as some of our customers work in sensitive and confidential government areas.