Product Manager

Overview

Job Purpose

ICE Mortgage Technology is seeking a highly motivated Technical Product Manager to drive the vision, strategy, and execution of our Data & Document Automation platform. This role is responsible for identifying customer and business needs, translating them into clear product requirements, and partnering closely with Engineering, QA, UX, and cross-functional stakeholders to deliver impactful solutions.

 

The ideal candidate combines strong product execution skills with a technical mindset, enabling them to manage product backlogs, define requirements, prioritize initiatives, and drive successful product outcomes in an Agile environment. This individual will play a key role in building scalable, data-driven solutions that streamline business processes, improve operational efficiency, and enhance customer experience.

 

 

Responsibilities

• Collaborate with customers and internal stakeholders to gather, analyze, and document business requirements, pain points, and product opportunities.

• Translate requirements into epics, features, user stories, and acceptance criteria.

• Define product vision, roadmap priorities, and success metrics aligned with business objectives and strategic goals.

• Own and prioritize the product backlog based on business value, customer impact, and strategic alignment.

• Leverage customer feedback, market insights, and operational data to inform product decisions.

• Drive product delivery through Agile ceremonies including backlog grooming, sprint planning, reviews, and retrospectives.

• Work closely with Engineering, QA, and UX throughout the product lifecycle to balance technical feasibility, scalability, compliance, and user requirements.

• Partner with technical teams to understand system architecture, data flows, and integration patterns.

• Support go-to-market, client-facing, and operational teams with product expertise when required.

 

Knowledge and Experience 

• 3+ years of experience in Product Management, Product Ownership, Technical Product Management, or related product roles.

• Proven experience managing product backlogs and defining requirements in Agile/SDLC environments.

• Strong experience writing User Stories, Acceptance Criteria, Functional Requirements, Process Flows, and Product Documentation.

• Experience working closely with Engineering teams to deliver software products.

• Strong stakeholder management and communication skills.

• Ability to translate ambiguous business problems into structured, actionable requirements.

• Experience with SaaS, enterprise software, workflow automation, or platform products.

 

Preferred Knowledge and Experience

• Experience working with APIs, integrations, JSON, XML, and data exchange workflows.

• Understanding system integrations, event-driven workflows, and business process automation.

• Experience using product analytics, customer insights, and business metrics to drive decisions and measure product success.

• Exposure to cloud-based applications and enterprise platforms.

• Exposure to AI/ML-enabled products or intelligent automation solutions.

• Experience with document processing, workflow automation, or data extraction platforms.

• Experience in mortgage, lending, banking, financial services, fintech, or related regulated industries.

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Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.