Field Enablement & Technical Training Lead – Field Services

Job Description

As a Field Enablement & Technical Training Lead in the Field Services group, you will be responsible for building the field capabilities NEI needs to execute field work safely, consistently, and confidently. You will be responsible for developing technical training, strengthening field qualification visibility, and helping to ensure team members are prepared for the technical, safety, communication, and client-facing demands of field work.
As the field services program matures, this role will help NEI aggregate recurring client needs observed in the field and translate those insights into future OpEX-related growth opportunities. By capturing patterns in infrastructure challenges, maintenance needs, asset health concerns, and technical service gaps, this position will help inform repeatable lines of business that are grounded in real client needs, field-proven expertise, and NEI’s long-term growth strategy.

Essential Responsibilities

• Safety 20%
  • Ensure all TMs going to the field have the appropriate training determined by the safety Director.
  • Participate in and represent field service activities in Safety Committee meetings
  • Assist Safety Director and market
• Technical Training (Field and Field support teams focused) 50%
  • Develop technical content to ensure core competencies
  • Propose and implement a 100-400 level curriculum with competency test. Leveraging both internal and outside content
  • Work in tandem with leadership within MC&I to adapt developed training to their needs
• Staffing Support 20%
  • Maintaining a list of qualified field and field support staff
  • Establish technical aptitude ratings in addition to safety tiers to support staffing needs
  • Assist with staffing of Field Services team and field projects in general
  • Further develop scheduling tool for field deployments
• BD / Market Research OpEX (Future) 10%
  • Develop business plan for new OpEX revenue streams
  • Coordinate with FS & EC Directors and VP on go to market strategy
  • Develop / manage strategic client relationships to prepare for new business lines
• Asist with managing NEI’s electrical field equipment, ensuring that equipment is properly maintained and calibrated
• Audit field testing, troubleshooting, investigation, and construction progress reports
• Asist with a variety of documents and reports associated with projects including cost estimates, budget reports, and studies
• Reviews the work of Engineers, Designers, Drafters, and Field Service Personnel for general quality and accuracy, as required
• Maintains a thorough understanding and applications of applicable Codes and Standards
• Maintains strong and responsive Company-Client relationships
• Maintains high ethical and professional standards
• Expected to work additional time beyond 40 hours/week as required to complete projects, proposals and/or administrative functions
• Attend conferences, training workshops, seminars, regular undergraduate and graduate classes as appropriate for advancement and as required to maintain quality of work
• Other duties as assigned

Requirements

• Education: Bachelor’s in Electrical Engineering or Electrical Engineering Technology from an accredited institution, Electric Power option preferred
• Experience: 4+ years of Engineering or relevant field experience
• Licensure: FE or PE preferred
• Proficiency in Microsoft Office including Excel, Word, and other computer software
• Professional, articulate, and able to exercise good independent judgement and discretion
• Highly organized, motivated self-starter
• Proven record of delivering a high standard of quality work with exceptional attention to detail
• Experience with apparatus testing and familiarity with NETA standards
• Experience with Omicron test equipment required
• Demonstrated ability to mentor, train, coach, or develop technical professionals
• Strong understanding of relaying schemes and principles
• Comfortable working with ambiguity and creating systems and plans where there are none
• Flexible and able to adapt to a fast-paced environment with a quickly growing team
• Good interpersonal communication and relationship-building skills; ability to interact successfully with Clients, Contractors, Vendors, and at all levels of the organization; demonstrates high emotional intelligence
• Possesses effective written and oral communications skills
• A strong command of the English language
• Experience in client facing technical roles
• Applicants must be currently authorized to work in the United States on a full-time basis
• Experience with programming and troubleshooting SCADA systems (preferred)
• OSHA 10 certification (preferred)
• NEI Electric Power Engineering, Inc. 3 (preferred)
• Strong interest in AI tools and use cases for training aids (preferred)

Disclaimer 

While AI tools may support your application process, this role is built on human talent. Your judgment, experience, and character matter most, so we encourage you to showcase what makes you uniquely you.

Atwell does not accept unsolicited resumes from any 3rd party agencies. No fee will be paid to 3rd parties who submit unsolicited resumes to any Atwell employee. Resumes from approved vendors must be specifically requested by Atwell and approved by the Atwell Talent Acquisition Team.

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