Primary Location

Burnet Campus

Department

Radiology Operations

Shift

Day (United States of America)

Schedule

Full time

Weekly Hours

40

FTE

1

Employee Status

Regular

 

*Expected Starting Pay Range

$17.49 - $20.99

*Starting pay is based on experience, skills, and equity; exceptions may apply for highly qualified candidates. Additional pay (e.g., shift, on‑call, or weekend differentials) and benefits may apply. Annual pay may vary based on FTE status.

 

SCHEDULE

• Mid-shift - 10am-6:30pm

• Rotating weekends

• Rotating holidays

Job Profile Summary

Support Radiologists by streamlining workflow, communication, and patient prioritization to enhance efficiency and safety. Communicate critical test results promptly and accurately to healthcare providers. Maintain compliance with PHI and HIPAA standards. Serve as the primary phone contact, resolving requests and delivering excellent customer service. Coordinate outside study reads by uploading to PACS and completing orders. Provide film digitization and CD creation for provider needs. Act as flow facilitator for X-ray imaging in the Critical Care Building, responding to trauma alerts and coordinating imaging for Emergency, Urgent Care, and Critical Care patients.

Job Responsibilities

• Data Entry and System Support - Perform accurate data entry and validation to ensure completeness and legibility. Maintain internal record-keeping systems while proficiently navigating multiple complex IT and Radiology platforms. Enter and manage orders, ensuring accurate demographic and clinical information within the system. Transcribe and duplicate clinical orders across all modalities. Monitor system dashboards for critical results, facilitating timely physician-to-physician communication and documenting interactions accurately. Upload outside facility images and reports into PACS with correct order details for Radiologist interpretation.
• Reading Room Support - Provide comprehensive assistance to Radiologists and internal/external customers to optimize workflow and ensure timely, accurate communication. Relay complex imaging report information and critical results efficiently to expedite safe patient care. Fulfill requests for patient reports and images, including CD creation, ensuring proper documentation and consent. Upload outside facility images and reports into PACS with accurate order details for interpretation. Monitor system dashboards for urgent results and facilitate physician-to-physician communication, maintaining precise documentation of all interactions. Demonstrate flexibility within the department and serve as a resource for onboarding and training new staff.
• Flow Facilitation - Act as the primary flow facilitator for all X-ray imaging within the Critical Care Building. Respond promptly to trauma pager alerts and collaborate with technologists, clinicians, and Radiologists to expedite imaging for trauma cases. Coordinate imaging for Emergency Department, Urgent Care, and Critical Care patients to ensure timely and safe patient care.
• Customer Service and Communication - Maintain strong working relationships with Radiologists, internal/external physicians, and other clinical personnel. Respond promptly and effectively to requests, ensuring needs and expectations are met. Communicate relevant information clearly and accurately to healthcare providers and departmental staff. Advocate for provider needs to support safe, efficient patient care. Demonstrate a courteous, attentive, and professional approach in all interactions. Serve as a resource for clinical teams, addressing questions related to imaging reports, order processes, and system workflows. Develop and maintain effective communication processes across departments to support operational efficiency.
• Problem Solving - Investigate and resolve customer requests, questions, or issues by collaborating with internal teams and external representatives to ensure timely resolution.

Job Qualifications

Required:

• High school diploma or equivalent

Preferred:

• 1-2 years of experience in a medical setting or related field

At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s. 

 Cincinnati Children's is: 

• Recognized by U.S. News & World Report as a top 10  best Children's Hospitals in the nation for more than 15 years 

• Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding 

• Recognized as one of America’s Best Large Employers  (2025), America’s Best Employers for New Grads (2025) 

• One of the nation's America’s Most Innovative Companies as noted by Fortune 

• Consistently certified as great place to work 

• A Leading Disability Employer as noted by the National Organization on Disability 

• Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC) 

 We Embrace Innovation—Together.  We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us. 

Comprehensive job description provided upon request.

Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability