Renewal Lead Qualifier (Remote in US EST & CST)

At Pitney Bowes we are revolutionizing the shipping industry with our cutting-edge software solutions. Our innovative platform streamlines shipping operations, enhances efficiency, and powers business growth for our clients.

As a Renewal Lead Qualifier, you will be the first contact point in supporting renewal leads, driving excellence in customer service while acting as a subject matter expert for our products, offerings, and solutions. 

This is a remote in the United States in the EST and CST time zones for business operations. 

Your hourly pay rate will be $28.50. 

Your work schedule will be Monday through Friday during general business hours.

You are a dynamic, highly motivated, and results-driven Renewal Lead Qualifier with a marketing or sales background. You enjoy collaborating with segment sales partners to assist and qualify budget, needs, timing and authority for customer leads.

You must have experience utilizing a comprehensive Salesforce CRM system, prospecting software, email outreach, and other direct marketing methods and tools.

You will: 

• Maintain accurate and up-to-date records of all interactions and leads in our Salesforce CRM system. 
• Demonstrate a comprehensive understanding of Pitney Bowes' growth solutions product portfolio and professionally present to prospects. 
• Quickly understanding challenges or pain-points prospects are experiencing, to enable quick evaluation of the compatibility between their requirements and our growth solutions 
• Schedule meetings for the segment sales team 
• Maintain an in-depth understanding of the current competitive landscape in which our solutions operate, to enable strategic positioning of our offerings to prospects. 
• Master the ability to communicate Pitney Bowes’ products and services, including shipping, Customer Communications Management (CCM), and mailing products clearly, accurately, and concisely over the phone and in written communication. 
• Complete other duties as assigned. 

Your Background as a Renewal Lead Qualifier, you have: 

• You must have experience utilizing a comprehensive Salesforce Client Relationship Management (CRM) system, prospecting software, email outreach, and other direct marketing methods and tools.
• Proven experience in a sales or business development role, preferably in the software or technology sector 
• Excellent written and verbal communication, listening skills, and interpersonal skills. 
• An intrinsic drive as a self-starter with a strong desire to succeed and achieve targets. 
• The ability to support build and nurture relationships with prospects of all levels of authority. 
• An inquisitive mind, as a logical thinker with strong problem-solving skills 
• A willingness to try new approaches, learn, and grow. 
• The ability to adapt quickly to new technology and quickly pivot between multiple talk tracks throughout the day. 
• The ability to effectively work in an agile work environment using a variety of communication tools to engage with Clients and Prospects and with other Pitney Bowes resources, working in a non-typical office environment remotely. 
• Knowledge of the shipping /logistics industry or SaaS software industry is a plus. 

Our Team:  SendTech Solutions offers physical and digital mailing and shipping technology solutions, financing, services, supplies and other applications for small and medium businesses, retail, enterprise, and government clients around the world to help simplify and save on the sending, tracking and receiving of letters, parcels and flats.

Check out our mail stations: SendPro Series C&P, DI2000 and our newest product/service-Smart Lockers.  Machines for automating the insertion of mail into envelopes, opening mail, creating/printing documents, and shredding office documents.  

·       SendPro MailCenter- Mailing & Shipping Postage Meter  

·       PitneyShip Cube  

·       Smart Lockers