Director, Business Process & Service - Derivatives Operations

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the role:

We are seeking a senior operations leader with significant Operations and Middle Office experience to fill a director level role leading Derivatives Margin Operations to lead a margin operations team for cleared derivatives activity across a global operating model. The candidate will provide senior leadership for not only a regional Margin function and play a global central role in strengthening control, change delivery, governance, and onboarding new clients.

This is a senior leadership opportunity for a derivatives operations professional who can operate in a complex, client-focused environment, influence regional and global stakeholders, and drive consistent standards across APAC, EMEA, and the US. The successful candidate will help lead a function that supports significant daily margin volumes, a fast-paced change environment and delivers critical services for clients and the business including audit support and change delivery.

What you will be doing:

• Lead a regional derivatives Margin Team for Derivatives, providing direction, coaching, governance, and senior operational oversight.
• Own and enhance Global Margin Control standards, promoting consistency across APAC, EMEA, and the US.
• Drive a globally consistent change agenda for the margin function, partnering with change teams, clients, and regional operations teams.
• Support new product rollouts, client-driven change, and operational efficiency initiatives across the margin operating model.
• Strengthen governance, controls, and issue management practices to reduce operational risk and improve service resilience.
• Improve OTC derivatives accounting processes to increase efficiency and reduce the risk of material P&L or balance sheet errors.
• Build strong relationships with senior stakeholders across operations, change, client service, and business leadership.

What you bring:

• Extensive experience in derivatives operations, margin, collateral, clearing, or a closely related financial services discipline.
• Strong understanding of cleared derivatives, OTC derivatives processes, margin services, and related operational control environments.
• Proven success leading complex operational teams or functions within a global financial services organization.
• Demonstrated ability to improve controls, governance, processes, and operational outcomes in high-volume, high-risk environments.
• Experience working across regions and building consistent global operating standards.
• Ability to influence senior stakeholders, clients, change partners, and cross-functional teams.
• Strong people leadership skills, including team development, prioritization, performance management, and organizational effectiveness.
• Commercial awareness, sound judgment, and the ability to balance client needs, risk management, and operational delivery.
• A sharp risk focused approach to evaluating group processes.

What we offer you:

• A senior leadership role with global visibility and impact across a complex derivatives operation’s environment.
• The opportunity to shape control standards, governance, and change delivery across a critical margin function.
• A role with meaningful client, operational, and business impact, supporting significant daily financial movements.
• The chance to lead and develop a specialist team while partnering with senior stakeholders across regions.

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Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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