Global Account Manager (f/m/d)

Location:

Zurich, Zurich, Switzerland

Job ID:

R0145724

Date Posted:

2026-09-29

Company Name:

HITACHI ENERGY LTD

Profession (Job Category):

Sales, Marketing & Product Management

Job Schedule: 

Full time

Remote:

No

Job Description:

The opportunity

At Hitachi Energy, we are advancing the world’s energy system to be more sustainable, flexible, and secure. As a pioneering technology leader, we collaborate with customers and partners worldwide to enable a carbon-neutral energy future for generations to come.

To accelerate this transformation, we are looking for an experienced Global Account Manager who thrives on building strategic partnerships with some of the world's most important industrial and energy customers.

In this highly visible role, you will own and drive the global account strategy for key customers, partnering across business units, regions, and functions to unlock growth opportunities, increase share of wallet, and deliver exceptional customer value. You will serve as the trusted advisor to executive stakeholders while acting as the voice of the customer within Hitachi Energy.

This is an opportunity to shape long-term customer relationships, influence strategic business decisions, and directly contribute to the energy transition.

How you'll make an impact

• Develop and execute global account strategies that align customer priorities with Hitachi Energy’s growth ambitions.
• Build trusted, long-term executive relationships and position yourself as a strategic partner to customer leadership teams.
• Lead the end-to-end customer journey across regions, countries, and business units to ensure a seamless and superior customer experience.
• Identify and drive new business opportunities, strategic projects, and revenue streams across the full Hitachi Energy portfolio.
• Collaborate with local sales teams, business units, and account stakeholders to deliver sustainable growth and achieve account targets.
• Create and maintain comprehensive account plans, including customer strategy, stakeholder mapping, opportunity pipelines, risk analysis, and action plans.
• Facilitate C-level engagement through executive meetings, business reviews, customer events, and strategic workshops.
• Act as the voice of the customer, ensuring customer needs, challenges, and market trends are translated into actionable business strategies.
• Drive customer-focused initiatives in sustainability, digitalization, and service offerings that create long-term value.
• Lead account governance, performance reviews, forecasting activities, and budget planning to ensure accountability and measurable results.
• Monitor account performance through Salesforce, ATLAS, and other commercial tools while maintaining accurate customer and account data.
• Foster strong collaboration across Hitachi Energy and, where applicable, leverage synergies with other Hitachi organizations to increase customer value.

Your background

• Bachelor's or Master's degree in Business, Engineering, Technology, or a related field.
• Minimum of 10 years of successful experience in complex enterprise sales, business development, or strategic account management.
• Proven track record of developing, managing, and closing seven-figure software, digital, technology, or solution-based sales opportunities.
• Experience working with large industrial customers such as utilities, mining, rail, oil & gas, process industries, or infrastructure organizations.
• Strong ability to engage, influence, and build credibility with C-level executives and senior decision-makers.
• Demonstrated success in creating customer intimacy and developing strategic partnerships that drive measurable business outcomes.
• Skilled in consultative and value-based selling, with the ability to translate customer challenges into innovative solutions.
• Proven ability to identify, develop, negotiate, and close complex commercial opportunities within large organizations.
• Strong analytical and strategic thinking capabilities combined with a customer-centric mindset.
• Experience operating successfully in a highly matrixed, global organization and leading cross-functional teams without direct authority.
• Excellent communication, presentation, and stakeholder management skills with the ability to influence at all organizational levels.
• Entrepreneurial mindset, high level of energy, and passion for creating mutual value for customers and Hitachi Energy.
• Fluency in English; additional languages are considered an advantage.

More about us

Join us and play a key role in building strategic customer partnerships that support a more sustainable, digital, and resilient energy future.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.