Premium Experiences Coordinator

At Tennis Australia, we’re creating a more playful world through tennis – for everyone. From grassroots to Grand Slams, tennis brings people together, inspires communities, and builds champions on and off the court.  

We’re a team of imaginative and passionate people who believe in the power of sport to make a difference.   
 

Want your chance to make a mark on a world-class, record-breaking event? We are hiring for a Premium Experience Coordinator to join the Brisbane International team. This is a full-time fixed-term contract from October 2026 to January 2027. As this is seasonal role, we require full availability and flexibility across contract including the Brisbane Tournament. 

We’re committed to reflecting the communities we work and play in. We strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQI+ individuals, people with disability, and people from culturally diverse backgrounds. 
 
About the role 

The Premium Experiences Coordinator will work closely with the Senior Manager, Event Delivery & Premium Sales Manager to deliver the hospitality & VIP requirements for all premium spaces (ensuring exceptional customer service to all corporate clients during, and in the lead up to the Brisbane International). 

In this role you will: 

• Work closely with Premium Sales Manager and stakeholders to ensure all premium hospitality client requirements inclusive of administration are serviced (payments, tickets, event information). 

• Coordinate all player suite visits and media opportunities in premium spaces. 

• Oversee Premium Sales administration requirements including premium ticket dispatch, catering requirements, event information, marketing collateral, car parking requirements & special requirements. 

• Liaise with appropriate Tennis Australia/Event Catering staff regarding guest service.  

• Assist the Premium Hospitality Supervisor to ensure successful recruitment, training, communication, accreditation, uniforming and induction of Hospitality volunteer staffing group. 

 
About you 

To be successful in this role you will have: 

• Outstanding customer service and communication skills  

• Ability to build rapport and engage quickly with a diverse range of stakeholders 

• Previous experience in a hospitality role within the corporate or VIP area is highly desirable 

• Demonstrate the ability to exercise sound judgement in complex decision-making and problem solving 

• A current Police Check and Working with Children Check (or be willing to obtain) 

• Preparedness to be flexible in regard to working hours and arrangements relating to work associated with Tennis QLD 

 
What’s to love? 

• Career development with a range of formal education and on the job training opportunities 

• Monthly wellbeing activities and recognition through our Serving Your Success program 

• Health & welling benefits, including access to CorePlus Pilates and other wellbeing initiatives  

• A range of discounts from our sponsorship partners 

 
To Apply 

If you think you’re up to the challenge, we’d love to hear from you! Please submit your resume and cover letter via our online application system. Please note, only applications submitted through our system will be considered.  

If you need assistance or adjustments to fully participate in the application process, please contact [email protected]  
 
Applications close 9th September, however we will be reviewing applications as they are received, therefore this role may close sooner if we find the right candidate. 
 

Tennis Australia is committed to providing a safe environment for all tennis participants, including children and young people. It is essential everyone involved with delivering tennis in Australia understands their responsibility in relation to child-safety.