Senior Benefits and Leave Administrator

Description

Purpose: We are looking for an experienced Senior Benefits and Leave Administrator to be the operational backbone of Avelo’s benefits and leave programs. This is a hands-on role for someone who has run benefits before and can own it — administering the plans, managing vendors, keeping the data clean, and resolving the complex issues that come up along the way. You’ll be a key member of our People team, and you’ll help guide and support all things benefits. If you know benefits deeply, take ownership end-to-end, and want room to grow with a fast-scaling airline, this is the place to do it.

Responsibilities: 

• Lead the day-to-day administration of Avelo’s health and welfare plans and resolve complex or escalated cases independently.
• Plan, test, and execute annual Open Enrollment in Paylocity end-to-end, coordinating carrier setup, validating configurations, and ensuring elections process into accurate, effective-dated deductions.
• Maintain ongoing reconciliation of benefit elections against payroll deductions to confirm accuracy of amounts and tax treatment and resolve discrepancies at the source.
• Serve as the day-to-day contact for carriers and vendors, manage invoice and contribution reconciliation, and coordinate closely with the broker on renewals and issue resolution.
• Prepare and manage ACA / 1095-C reporting, Form 5500 filings, and COBRA and HIPAA administration, ensuring all deadlines and regulatory requirements are met.
• Oversee LOA and WC cases (FMLA, ADA, USERRA, STD/LTD, and state leave programs), coordinating with third-party leave and disability administrators and ensuring determinations align with applicable laws and standards.
• Manage day-to-day 401(k) administration, Crewmember communications, and related compliance and reporting.
• Own the accuracy of data across Paylocity and vendor systems, maintain complete records and clean audit trails, and keep SOPs current and built to scale as Avelo grows.
• Identify and implement improvements that make benefits and leave operations more accurate and efficient as Crewmember volume grows.
• Consistently exercise sound, independent judgment, partnering with team members on plan-design, policy, and strategy.

Requirements

• 5+ years of hands-on benefits administration, including owning day-to-day operations, reconciliation, and ongoing compliance.
• Bachelor’s degree in a related field preferred; equivalent experience will be considered in lieu of a degree for the right candidate.
• Deep experience with HRIS/benefits systems; Paylocity experience preferred.
• Advanced Excel skills to reconcile and analyze data.
• Strong working knowledge of COBRA, HIPAA, ACA, FMLA, ADA, and USERRA, with direct experience managing 5500 filings, plan audits, and invoice reconciliation.
• Strong writer able to document standards and craft Crewmember communications and able to explain complex benefits, LOA, and WC matters clearly across all levels.
• Exceptional attention to detail and the ability to manage multiple recurring deadlines.
• Open to using AI and automation tools to streamline workflows and improve efficiency.

May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate.

Avelo is an Equal Opportunity Employer.