Senior Analyst, Claims Litigation

Position Summary...

What you'll do...

Role summary:
The Senior Analyst, Claims Litigation, manages complex workers’ compensation and general liability claims with a focus on litigation risk and resolution. This role involves reviewing claim reports, coordinating with internal and external legal partners, and overseeing litigation strategies to ensure timely and compliant outcomes. The position requires negotiation expertise, claims adjudication within authority limits, and collaboration to establish claim value and settlement approaches. The analyst also mentors colleagues, supports process improvements, and ensures adherence to regulatory and company standards while maintaining accurate documentation and effective communication throughout the claims lifecycle. This is an onsite position based in Bentonville, AR.
About the team:
The Walmart Claims Services team expertly manages workers’ compensation and general liability claims with accuracy and professionalism. They review reports, verify documentation, and ensure timely resolution while complying with regulations. Collaborating with internal partners and external providers, the team supports claimants throughout the process. Focused on integrity and efficiency, they handle complex caseloads, escalate issues appropriately, and uphold company values. Committed to consistent service quality, the team fosters strong relationships and continuously improves processes to support Walmart’s mission and operational excellence.
What you'll do:

• Review initial claim reports to determine compensability and identify potential fraud indicators for escalation.
• Manage complex workers’ compensation and general liability claims, focusing on litigation risk and resolution strategies.
• Collaborate with leadership and counsel to establish claim value, align strategy, and oversee outside counsel performance.
• Prepare and present claims in reviews to refine strategy and secure settlement authority.
• Authorize payments, establish reserves, and ensure compliance with regulatory and internal requirements.
• Negotiate claim settlements and communicate effectively with injured parties and legal representatives.
• Mentor associates on claims handling and litigation processes, supporting continuous improvement initiatives.

What you'll bring:

• Extensive experience managing complex workers’ compensation and general liability claims, including litigation risk assessment and resolution.
• Proficiency in litigation management, claims processing, and legal discovery to support timely and compliant claim adjudication.
• Strong negotiation skills to effectively resolve claims with associates, customers, and legal representatives.
• Ability to collaborate with internal leadership, in-house counsel, and outside counsel to align on strategy and claim valuation.
• Knowledge of jurisdictional statutes, regulatory requirements, and insurance reporting standards.
• Demonstrated capability to mentor associates and lead continuous improvement initiatives in claims handling.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $70,000.00 - $130,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: High school diploma, GED, or equivalent and 2 years’ experience in claims handling.
Option 2: 4 years’ experience in claims handling, including experience with complex or litigated workers’ compensation or general liability claims.
Current or prior (within last 3 years) Property & Casualty Adjuster License.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Bachelor’s degree in Risk Management, Insurance, Business Administration, Legal Studies, or related field, Industry designations (e.g., AIC, WCCP).

Doctorate: Law, Masters: Business Administration

Primary Location...

905 Customer Dr, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.