Marketing Coordinator

Job Title: MARKETING COORDINATOR

Pay Rate: $24.00-$28.00 DOE

Shift: Monday - Friday, 9am and 5pm, Weekends, holidays, and events as needed

Employment Type: Full-time Year Round

FLSA Status: Non-exempt

Summary:

The Marketing Coordinator supports the day-to-day functions of the Sundance Mountain Resort Marketing Department, with a primary focus on project coordination, organization, and execution. This role helps increase the team's overall productivity by managing assignments, schedules, deadlines, files, and communication across multiple projects.

The ideal candidate is highly organized, detail-oriented, and an effective note-taker who enjoys helping a creative team turn ideas and strategies into completed work. The candidate should understand social media, digital marketing, content management systems, and website administration while possessing a strong eye for design, accuracy, and brand consistency.

Key Responsibilities:

• Coordinate the Marketing Department's day-to-day projects, assignments, schedules, and timelines.
• Use Asana to assign tasks, track deadlines, communicate project status, organize files, and help keep work moving forward.
• Proactively follow up on assignments, identify potential delays or missing information, and help ensure projects are completed accurately and on time.
• Serve as a liaison between Marketing and other resort departments, helping prioritize requests, clarify needs, communicate updates, and facilitate timely completion.
• Take detailed notes during meetings and clearly document decisions, assignments, deadlines, and follow-up items.
• Update and maintain website content on a regular cadence, ensuring information is accurate, timely, and consistent with the Sundance brand.
• Proofread and review marketing materials before publication or distribution, checking for accuracy, grammar, formatting, brand consistency, and current information.
• Test website links, pricing, dates, promotional codes, calls to action, and booking paths before campaigns and promotions go live.
• Assist with building, proofreading, scheduling, and distributing marketing emails under the direction of the Marketing team.
• Support social media efforts, including content calendaring, scheduling, posting, monitoring, and community engagement.
• Monitor and respond to social media direct messages, comments, and general email inquiries throughout the day.
• Organize and maintain digital assets, including photography, video, graphic-design files, and other marketing materials.
• Assist with basic photography, graphic design, and content creation as needed.
• Coordinate the production, placement, updating, and removal of posters and other printed collateral throughout the resort.
• Review printed and digital materials to help ensure consistency with Sundance brand standards.
• Coordinate the logistics of VIP and influencer visits, including itineraries, schedules, reservations, internal communications, and other visit details.
• Work with internal departments to support the lead-up, booking, and execution of VIP and influencer stays.
• Maintain confidentiality and discretion when handling VIP information, itineraries, internal communications, and other sensitive business information.
• Order and pick up printed materials, collateral, and supplies from outside vendors.
• Track project completion, website updates, social media engagement, and basic campaign results.
• Assist with time-sensitive projects and requests.
• Provide occasional support for public relations and media-related needs as requested.
• Build relationships throughout the resort and help identify meaningful people, experiences, and stories that may be shared through Sundance marketing channels.
• Manage multiple tasks and projects simultaneously while meeting established deadlines.
• Support other members of the Marketing team across a variety of roles and responsibilities.
• Demonstrate an appreciation for conservation, environmental stewardship, and the preservation of Sundance's natural setting.
• Perform other duties as assigned.

Qualifications:

• Must be at least 18 years of age.
• One to three years of experience in marketing, project coordination, hospitality, communications, or a related field is preferred.
• Highly organized, detail-oriented, and able to manage multiple priorities and deadlines.
• Strong project-coordination, problem-solving, and follow-through skills.
• Strong written, verbal, proofreading, and interpersonal communication skills.
• Experience with project-management platforms; proficiency with Asana is strongly preferred.
• Active knowledge of social media platforms and experience with community management.
• Basic knowledge of digital marketing principles and email marketing.
• Familiarity with content management systems; experience with ProcessWire is preferred.
• Experience using Canva; familiarity with Adobe Illustrator or other Adobe Creative Cloud applications is a plus.
• Familiarity with Microsoft Teams and Microsoft 365 applications.
• Strong eye for design, presentation, accuracy, and brand consistency.
• Collaborative, flexible, and willing to assist team members in a variety of capacities.
• Comfortable interacting with guests, VIPs, influencers, resort leaders, employees, and vendors.
• Ability to ski or snowboard at an intermediate level to support on-mountain marketing activities and content needs.

Work Schedule and Physical Requirements:

• Ability to work occasional evenings, weekends, holidays, and special events as business needs require.
• Ability to stand and walk regularly.
• Ability to use hands to handle materials, equipment, and supplies.
• Ability to lift and move items weighing up to 20 pounds.
• Ability to perform duties in both indoor and outdoor mountain-resort environments and in changing mountain weather conditions.

Benefits:

• Benefits package that includes: subsidized medical, dental, vision, 401k & paid time off policy.
• Employee discounts on dining and resort amenities
• Season Pass