Job Description Summary

As an MR Calibration Engineer, you will perform Calibration and Service on our life-changing medical equipment for the MR modality. After completion of accelerated GEHC MR Trainings and On the Job Training, you will lead and be the Subject Matter Expert (SME) on Calibration of MR Systems and Upgrades with MRFEs. You are the primary GE HealthCare’s face to the customer throughout the Calibration phase. You are responsible for calibrating, testing, and troubleshooting of MR equipment during installation phase and drive customer satisfaction.

This role requires the candidate to work onsite at customer locations.  To provide onsite customer support, a company car will be provided, and the candidate needs to be willing to work in the Fort Wayne IN area as well as extended travel outside of the area.

Job Description

Roles and Responsibilities:

• Under minimal supervision, serve as GE HealthCare’s calibration engineer to assigned customers to lead, troubleshoot and complete Calibration of designated MR systems and New Product Introduction (NPI) in a timely manner.

• Maintain tools and test equipment properly and ensuring they are calibrated.

• Proactively engage and communicate with Account Community to ensure they are aware of status of calibration throughout the phase for their designated customers.

• Keep up to date on administrative responsibilities such as maintaining timely closure of all Service Activities in a timely manner.

• Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve system issues in a timely manner.

• When not scheduled for Calibrations, support the local service teams with Service calls, Preventative Maintenance and Field Modification Instruction as needed.

• May assist and/or train less experienced MR Field Engineers during Calibration.

Required Qualifications:

• Bachelor’s or Associate’s degree in Electrical Engineering, Mechanical Engineering, Biomedical Engineering, or related field; or Military Externship Program; or High School Diploma/GED and a minimum 4 years of experience servicing electronic equipment.

• Experience interfacing with both internal team members and external customers as part of a solution-based process.

• Experience with Web applications as well as Microsoft suite of products.

• Must comply with vendor credentialing requirements

• Must have and maintain a valid Driver’s License.

• Willingness to be available after hours, occasional weekends for critical issues as necessary.

• Up to 50% overnight travel required. Dependent on geographical location or the need of the business.

• Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. 

Special Physical Requirements:

• Able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time.

• Able reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity.

• Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision, and depth perception.

• Candidate MUST seek assistance from another GEHC employee if there are no lift aids available and the item is greater than 50 lbs.

Desired Qualifications:

• Soldering experience.

• Ability to work with limited supervision.

• Highly organized with ability to manage own schedule.

• Experience working with project managers.

• Experience reading blueprints, equipment schematics.

• Adaptability.

• Strong problem-solving skills.

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We will not sponsor individuals for employment visas, now or in the future, for this job opening.

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.