Senior Operations Specialist – Accounts Receivable (French Speaking)

About APi - Chubb Fire & Security France

Chubb Fire & Security France is a leading provider of fire protection and electronic security solutions, offering a comprehensive range of services including fire detection systems, intrusion detection, access control, and video surveillance.

The company protects a wide variety of sites, including industrial and commercial facilities, public institutions, hospitals, shopping centers, government administrations, and data centers. With more than 3,800 employees across France, we are committed to protecting what matters most: people and assets.

Driven by integrity, operational excellence, and customer satisfaction, Chubb Fire & Security is proud to deliver high-quality services that help our customers operate safely and securely.

About the Role

As a Senior Operations Specialist – Accounts Receivable, you will play a key role within our Finance Shared Services Center, ensuring the accurate execution and control of customer payment operations.

You will be responsible for managing cash application activities, performing customer account reconciliations, resolving payment discrepancies, and supporting operational reporting while ensuring strict compliance with Group policies, internal controls, and service level commitments.

This is an excellent opportunity for a detail-oriented Accounts Receivable professional looking to develop their expertise in a dynamic, international, and process-driven environment.

Key Responsibilities

• Manage and accurately apply customer payments to outstanding invoices.
• Analyze and reconcile customer accounts to ensure balance accuracy and completeness.
• Investigate, analyze, and resolve unapplied, unmatched, or misallocated payments.
• Identify and resolve discrepancies between customer payments and open receivables.
• Collaborate with internal stakeholders to address operational issues and payment-related exceptions.
• Ensure compliance with established procedures, internal controls, and Group standards.
• Support the timely execution of operational activities in line with service level agreements (SLAs).
• Produce, monitor, and analyze operational performance indicators (KPIs).
• Maintain accurate records and supporting documentation for audit and compliance purposes.
• Contribute to process improvement initiatives that enhance efficiency, accuracy, and customer experience.

What We're Looking For

Technical Skills

• Strong understanding of Accounts Receivable processes and accounting principles.
• Experience in cash application and customer account reconciliation activities.
• Ability to investigate and resolve matching discrepancies and unapplied payments.
• Good understanding of Accounts Receivable sub-ledgers and customer account management.
• Experience handling high transaction volumes while maintaining accuracy and quality.
• Strong knowledge of internal controls, compliance requirements, and operational procedures.
• Excellent Excel skills, including advanced reporting and data analysis capabilities.
• Knowledge of VBA is highly desirable.
• Experience with ERP systems and financial applications is an advantage.

Soft Skills

• Exceptional attention to detail, accuracy, and analytical thinking.
• Strong organizational and prioritization skills.
• Ability to work effectively under pressure and meet deadlines.
• Customer-focused mindset and service orientation.
• Strong communication and collaboration skills.
• Ability to work successfully within a multicultural and international environment.
• Proactive approach to problem-solving and continuous improvement.
• High standards of integrity, professionalism, and confidentiality.

Qualifications & Experience

Education

• Bachelor's degree in Accounting, Finance, Economics, Business Administration, or a related field.

Experience

• Proven experience in Accounts Receivable operations, cash application, or customer account reconciliation.
• Experience working within a Shared Services Center environment is highly valued.
• Previous exposure to international or multinational organizations is considered an advantage.
• Experience handling operational reporting and KPI monitoring is a plus.

Language Requirements

• French: Minimum B2 level (mandatory)
• English proficiency is desirable due to regular interaction with Group stakeholders and international teams.

Why Join Us?

By joining APi - Chubb Fire & Security, you will become part of a recognized international organization and contribute to the growth of a strategic Finance Shared Services Center.

Additional Information

About Us, Our Culture & What We Can Offer You

Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe.  We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies

We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.

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