- Location
- Gravette, AR
- Department
- Finance
- Education
- High School
- Source
- Paylocity
Description
Description
Position Summary:
The Treasury Management Support position is primarily responsible for assisting with online banking, ACH, wires, remote deposit, cash sweeps, and positive pay. This position will need to build a strong knowledge of bank and treasury products to assist internal and external customers with Treasury Management products and service.
Major Duties and Accountabilities:
- Takes part in and embraces the Legacy culture by providing excellent customer service to internal and external customers.
- Assist customers and employees with the completion of wire requests and monitor the activity of the wire system(s)
- Provide support for online banking new enrollment, logon issues or general questions regarding Legacyar.com, mobile banking, bill pay or Zelle.
- Support the Treasury Sales team by custom building ACH, Wire, RDC, Cash Sweeps and Positive Pay services for clients.
- Monitor daily ACH files that may require timely approval.
- Add new ACH or Wire Services for business clients.
- Review incoming Positive Pay files, resolve any issues with posted items and contact customers as needed to answer unresolved statement items.
- All other responsibilities as assigned.
Requirements
Required:
- A high school diploma or GED equivalent.
- 1-year previous bank experience.
- Must demonstrate attention to detail.
- Proficient in Microsoft Office.
- Strong interpersonal skills and ability to communicate clearly both orally and in written form.
Preferred:
- Previous deposit operations experience.
- 3 years previous bank experience.
- Bachelor’s degree in accounting, finance, or related areas.
Skills
Customer Service