Assistant Service Manager (Sales & Operations)

Location: 29 E Padonia Rd, Timonium MD, 21093.

Schedule: Full-Time | 45 Hours | Weekday + Weekend Shifts

 

Lead With Integrity. Grow With Stability.

We're seeking a customer-first Assistant Service Manager who believes strong sales results should be built on trust, professionalism, and long-term relationships - not pressure or shortcuts.

This is a hands-on leadership role for individuals who want to grow into Store Manager positions while maintaining integrity, balance, and a team-focused culture.

At Batteries Plus, performance matters - but how we achieve it matters just as much.

Our leadership team is built around sustainable growth, stable scheduling, and long-term development - not burnout or high-turnover retail practices.

What This Role Is About

Assistant Service Managers play a key role in creating a healthy, high-performing store environment. You will:

• Lead by example in customer interactions and ethical selling practices
• Coach and develop Sales Consultants and Technicians
• Support daily sales performance while maintaining a customer-first culture
• Monitor performance metrics and help the team improve through structured coaching
• Support inventory, operations, and overall store execution
• Step into store leadership responsibilities when needed
• This role balances accountability with mentorship, sales results with customer trust, and growth with stability.

Pay & Earning Potential

• On-Target Earnings (OTE): $23.00 – $26.00 per hour
  (Approximately $54,000 – $61,000 annually based on scheduled hours)
• Includes base pay, built-in overtime, weekend premium, and performance-based incentives
• Leadership-level earning potential tied to store performance and team development
• Structured leadership development and advancement path to Store Manager

Who This Role Is a Good Fit For

This position is ideal for someone who:

• Has prior supervisory, leadership, or high-level sales experience
• Values ethical sales practices and long-term customer relationships
• Enjoys coaching others and building team culture
• Is motivated by performance but does not compromise integrity to achieve it
• Wants a stable leadership career with long-term advancement opportunity
• Many of our Store Managers began in this role or in customer-facing positions and advanced by consistently delivering strong results while building trusted teams.

Minimum Qualifications

• High school diploma or equivalent
• 18 years or older
• Valid driver's license
• Prior supervisory, leadership, or high-performance sales experience
• Ability to work a full-time schedule including weekends
• Strong communication and organizational skills

Preferred (Not Required)

• Experience in retail sales leadership
• Background in wireless, automotive, electronics, or specialty retail
• Experience managing performance metrics and coaching team members

Benefits

• Paid training and certifications
• Partial-paid health, dental, and vision insurance
• 401(k) with match
• Paid time off and holidays
• Employee discounts

Why Batteries Plus?
We are a locally owned Batteries Plus organization with 6 retail locations, supported by a central warehouse and commercial sales department. Our Assistant Managers work closely with upper management levels and franchise ownership for development in their management track.

Our management team is stable, experienced, and committed to promoting from within. We believe in rewarding performance, developing leaders, and building careers that are sustainable and professionally fulfilling.

If you're looking for a leadership opportunity where integrity, results, and long-term growth coexist - this is a strong fit.

Apply Now
Apply in under 3 minutes. Qualified candidates are typically contacted within 24–72 hours.