- Salary
- $58k – $78k
- Location
- Richardson, TX, US
- Type
- Full-time
- Department
- Customer Service
- Closing date
- Today
- Source
- iCIMS
Description
Who We Are
Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.
Lennox AES is a fast-growing business within our BCS segment with approximately $100M in revenue in 2024. Acquired by Lennox in October 2023, the business expands capacity for national account turn-key installations and unlocks new value for customers through a full HVAC life-cycle solution. AES is composed of three businesses: AES Industries, which manufactures custom, engineered to order HVAC accessories; AES Mechanical, a licensed national contractor focused on large-scale HVAC unit replacement programs; and AES Recycle, which provides sustainable solutions for recycling end of life HVACR equipment. Together, these offerings deliver value through operational efficiency, environmental responsibility, and nationwide reach.
Lennox AES has ~280 employees, including those at 4 manufacturing locations and field crews operating in all 50 states.
What Drives Success
Lennox AES is currently searching for a responsible Commercial Field Measurement Specialist to oversee field verification, site documentation, issue resolution support, and sales/engineering coordination for the State of Texas.
This role serves as a critical link between Sales, Engineering, and Manufacturing by gathering accurate field data necessary for commercial HVAC equipment replacements, retrofit projects, and field issue resolution.
Commercial Field Measurement Specialist performs site visits to capture equipment dimensions, document existing conditions, identify installation constraints, and provide detailed reports that support project design and execution. Successful candidates combine technical aptitude, strong organizational skills, customer-facing professionalism, and attention to detail to ensure projects are accurately scoped and efficiently delivered.
Field Measurement & Verification
- Coordinate measurement appointments with customers and site contacts.
- Review project requirements prior to site visits.
- Collect all required dimensions and measurements for commercial HVAC equipment replacement and retrofit projects.
- Photograph equipment, roof conditions, curbs, utilities, access points, and surrounding site conditions.
- Identify potential installation challenges including structural obstructions, utility conflicts, crane access limitations, and safety concerns.
- Verify existing equipment information including model numbers, serial numbers, voltage, and configuration details.
Field Issue Investigation
- Coordinate field support visits for project and installation issues.
- Work with Sales and Engineering teams to understand field concerns and required information.
- Document existing conditions through photographs, measurements, and written observations.
- Capture data necessary to support issue resolution and corrective action planning.
Documentation & Reporting
- Develop accurate sketches and field drawings using collected measurements.
- Upload drawings, photographs, and supporting documentation into company systems.
- Communicate completed site assessments to Sales, Engineering, and Operations teams.
- Maintain detailed and organized project records.
- Provide timely updates regarding site conditions, project readiness, and identified risks.
Customer Support
- Serve as a professional representative of Lennox AES at customer locations.
- Communicate project requirements and scheduling details with customers.
- Build positive customer relationships through responsiveness, professionalism, and technical competence.
What We Are Looking For
Qualifications
- Experience in commercial HVAC, construction, facilities maintenance, field services, or a related technical industry.
- Ability to accurately collect and document field measurements, dimensions, and site conditions.
- Strong attention to detail and commitment to data accuracy.
- Ability to read and interpret basic construction drawings, equipment submittals, and installation documents.
- Proficiency with tablets, mobile devices, digital cameras, and Microsoft Office applications.
- Ability to create sketches, markups, and basic field documentation.
- Strong verbal and written communication skills.
- Ability to professionally interact with customers, building owners, contractors, and internal teams.
- Self-motivated with the ability to work independently and manage multiple assignments.
- Valid driver's license and acceptable driving record.
- Willingness to travel locally and regionally as required.
Preferred:
- 3+ years of commercial HVAC, mechanical contracting, facilities maintenance, or construction experience.
- Experience performing field surveys, site assessments, equipment inspections, or measurements.
- Familiarity with rooftop units (RTUs), curbs, ductwork, electrical service, and retrofit projects.
- Experience documenting projects with photos, sketches, and reports.
- Strong customer-facing experience.
What We Offer
Compensation: This is a salaried non-exempt role. This means that employees are paid a salary and also receive overtime pay when they work more than 40 hours in a week (or as otherwise required by state law). The starting salary range for this role and market is between $58,000 - $78,000 annually. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate.
Employees in this role are also eligible for a bonus in accordance with the terms of the Company’s applicable plan.
Benefits: Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.
Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, and 10 paid holidays.
Our Culture: At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture – which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member’s contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you’ll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us!
Disclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.
We may use automated tools, including artificial intelligence, to support parts of our hiring process, such as application review and interview scheduling. These tools assist our teams but do not replace human decision-making. If you need an accommodation or have questions, please contact [email protected].