Service Authorization Specialist

Description

 The Service Authorization Specialist is responsible for monitoring service authorizations for individuals receiving services within the Vice President's departments. This role also oversees the tracking of departmental revenue, ensures the accuracy of authorization and billing information, and serves as the primary liaison between the departments and the Business Office to support efficient financial and operational processes. 

Essential Responsibilities:

· Track submission of all budgets to Service coordinators

· Track all service authorizations for assigned individuals in MMIS 

· Receive and review all individual client budgets for Director review, completion and submission upon renewal.

· Report any budgetary discrepancies in MMIS to the appropriate Director and VP in a timely manner

· Promote and enhance public relations with both the internal and external community through exemplary customer service with our Service Coordination partners.

· Assist Directors with the development of the annual budget as needed.

· Other duties and responsibilities as assigned by supervisor

Requirements

Qualifications:

Education and Experience

· Associates degree required with a minimum of 2 years of experience in office work required, Bachelor’s degree preferred 

· Proficiency in Microsoft Office Suite and database systems required

· Valid driver’s license and access to a safe operating vehicle during scheduled working hours

· $100,000/300,000 Automobile Liability Insurance

Skills and Abilities 

· Demonstrate a commitment to The Moore Center’s values

· Comply with all state, agency and department policies and procedures 

· Ability to work independently, and as part of a team 

· Ability to work a flexible work schedule 

· Demonstrate a strong emphasis on customer service skills, both to our clients and all staff 

· Strong communication and organizational skills with the ability to communicate effectively with large staff teams and provide well-written reports and documentation 

· Demonstrate creative, innovative thinking and problem-solving

· Demonstrate proficiency in Microsoft Office, including Word, Excel, Outlook, and the ability to master new software 

· Interact effectively with people of varied educational, socioeconomic and ethnic backgrounds, skill levels and value systems