Case Manager - Team Leader

MN Merit System Job Summary
Under general supervision, provides social work/case manager services to cases involving social problems and social treatment plans; provides work direction, technical guidance, and performs limited supervisory duties for other social workers/case managers and paraprofessionals in social work/case manager functions; performs responsible and difficult casework; directs service programs; provides technical expertise for a program area; ensures quality control for social work/case manager practices within a program area, and performs related work as assigned. May work in a specialized area or with more than one program, which could include developmental disabilities, mental illness, adult protection, child protection*, chemical dependency, foster care, intake, and childcare licensing. May perform clinical duties in an area(s) of special expertise, such as teaching and training social workers/case managers in techniques within a unit or section.

Additional responsibility may include acting in a clinical consulting capacity to community groups and individuals as well as other professionals in the agency. Administrative supervision is received from the Social Services Supervisor or Agency Director although the employee is expected to function with considerable independence in carrying out responsibilities

*The Center for Advanced Studies in Child Welfare (CASCW) partnered with the Minnesota Department of Human Services (DHS) and the Minnesota Association for County Social Services Administrators (MACSSA) and six counties with rural, urban and suburban populations to create the Minnesota Realistic Job Preview for Child Protection job description video• Interviews clients at intake.
• Carries a caseload where a need for continuing social casework predominates.
• Conducts complex case evaluation for the purpose of assessing problems and determining appropriate treatment plans.
• Offer appropriate social services to all assigned cases within agency guidelines.
• Identifies client situations which require intensive service and brings to the attention of supervisor for direction.
• Provides direct services to emotionally, physically, or socially handicapped individuals.
• Provides clinical consultation to staff, other units and other departments within the agency and to community resources.
• Assists in the formulation, evaluation and installation of social work/case manager policies and procedures for a unit.
• Prepares routine to complex long or short-term treatment plans which require a fund of casework knowledge.
• Provides counseling to families and individuals.
• Investigates and takes appropriate action in cases of adult and/or child abuse or neglect.
• Provides services to delinquent children.
• Interprets programs to clients and refers clients to appropriate community services.
• Interprets social and emotional factors to others involved in treatment of clients.
• Prepares social and psycho-social histories on clients.
• Supervises foster home placements.
• Interviews and screens prospective adoptive parents.
• Provides preventive services to assist clients to adjust with social problems.
• Interprets policies and regulations to clients.
• Provides casework services for rehabilitation and care of children.
• Prepares and maintains case records which meet federal, state and local guidelines.
• Dictates findings, case notes and correspondence.
• Prepares regular and special reports.
• Provides work assignments, technical assistance and case direction to other social workers/case managers and paraprofessional staff.
• May provide work direction and limited supervision of social work/case manager paraprofessionals.
• Assists supervisor in the training and performance evaluation of other social workers/case managers and social work/case manager paraprofessionals.
• Provides supervision of cases in the absence of supervisor.
• Interprets and explains rules, manual material, and policies and procedures to other staff and clients.
• Assists in the development and implementation of new procedures.
• Assists supervisor in running unit meetings and performing related administrative tasks.A bachelor's degree from an accredited college/university with a major in social work, psychology, sociology or closely related fields and two years of professional social work/case manager experience, or a bachelor's degree and four years professional social work/case manager experience.

Or

A Master's degree from an accredited college/university in social work, clinical psychology, counseling psychology, human services administration or closely related field and six months of professional social work/case manager experience.The examination will consist of a rating of training and experience based on the information you provide in your application and your responses to the supplemental questions included in the application process. You must read the questions carefully, answer truthfully, and include any experience claimed in your answers to the supplemental questions in the "work experience" section of your application. Any experience claimed in your answers to the supplemental questions but not included in the Work Experience section of your application will not be credited. You will be asked to verify your degree with official transcripts upon hire.

Once your application has been submitted changes cannot be made. If you have a change in location availability or your contact information changes please email [email protected] with the new information and include your applicant ID.