Sr. Sales Operation & Channel Management Manager

A Career at HARMAN

As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

A Career at HARMAN Lifestyle

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound.

• Contribute your talents to high-end, esteemed brands like JBL, Harman Kardon and AKG.
• Unite your passion for audio innovation with high-tech product development
• Create pitch-perfect, cutting-edge technology that elevates the listening experience

About the Role

As a Sales Operation & Channel Management Manager, you will play a critical role in driving operational excellence and channel management effectiveness across HARMAN Consumer Audio China, supporting a business scope of approximately $350M in sales. You will support end-to-end sales operations, including distributor management, sales order coordination, channel data analysis, pricing governance, and incentive/MDF process support. In this role, you will work closely with Sales, Finance, Supply Chain, and channel partners to improve process efficiency, data accuracy, and policy compliance while enabling sustainable business growth

What You Will Do

• Manage distributor and customer operation processes, including contract preparation, authorization follow-up, and customer database maintenance
• Work closely with Sales, Finance, and Supply Chain teams to improve sales process efficiency and operational discipline
• Utilize AI tools for channel data consolidation and validation, and analyze PSI, sell-through, and channel stock data to provide business visibility and support decision-making
• Monitor distributor inventory health and conduct regular channel stock checks to identify risks and opportunities
• Support channel governance activities, including counterfeit fighting and commercial process compliance
• Coordinate sales order collection and confirmation, and partner with cross-functional teams to ensure smooth order processing and execution
• Track online and retail pricing to support pricing governance and channel compliance
• Support promotion sheet creation, execution follow-up, and buy-back / price investment related operations
• Coordinate supporting document collection and pre-checks for incentive and MDF claims submission
• Drive continuous improvement in sales operation workflow, reporting accuracy, and channel management processes

What You Need to Be Successful

• Bachelor’s degree or above

• 8-10 of experience in Sales

Bonus Points if You Have

• Proven sales track record, prioritize effectively, and coordinate with cross‑functional teams

• Detail‑oriented, structured

What Makes You Eligible

• Willingness to work in an office

• Excellent time management skills

What We Offer

• Flexible work environment, allowing for full-time remote work one day per week for positions that can be performed outside a HARMAN or customer location.

• Access to employee discounts on world-class Harman products (JBL, HARMAN Kardon, AKG, etc.).

• Extensive training opportunities through our own HARMAN University.

• Competitive wellness benefits.

• Access to HARMAN Campus Fitness Center and Cafeteria.

• “Be Brilliant” employee recognition and rewards program.

• An inclusive and diverse work environment that fosters and encourages professional and personal development.

HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.