Night Auditor

Description

A beautiful boutique hotel, the Inn on Fifth located in the heart of Naples, boasts 87 guest rooms, 32 club suites, a spa, a fitness center, and a sparkling pool. Work with a wonderful team that is rooted in family and provides an exceptional experience for our guests.

Learn more about how to become a part of the excitement and spend every day in sunny paradise!

As the Night Auditor…

This part time Night Auditor opportunity is there re to Make things Better for guests during the overnight hours.

This position supports the Front Office operations by performing end of day/start of day accounting tasks, including prepping for the next business day.

· Responds to guest inquiries and updates guests accounts

· Balance the cash flow drawer and log receipts investigate and resolve out-of-balance guest accounts

· Accurately updates the team at the end of shift through the Passdown Notification

· Process discounts and vouchers

· Ensure guests are checked-in and books are kept up to date

· Track room availability and occupancy Prepare daily reports and summary balances

· Anticipate guests’ needs and answer any guest question/resolve any guest issues or complaints

· Maintain complete knowledge of all resort features, services, hours of operation, all room types, room layouts, room rates/packages and special promotions, room availability status for any given day, and scheduled group events

We have you covered…

In return for working at the Inn on Fifth, you will be rewarded with a competitive salary and benefits compensation package, including,

· 401k Plan with a company paid match

· Paid holidays, personal time, sick time

· Career growth and recognition opportunities

We are passionate about our Team…

The passion of our people is our greatest asset. The Inn on Fifth is a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts. As we provide our guests with exceptional service and some of their most memorable experiences, we look for team members to embrace and share in our core values of Caring, Integrity and Respect.

The Inn on Fifth is deeply committed to Diversity, Equity, and Inclusiveness: The Inn on Fifth encourages individuals of all ethnic, racial, and socioeconomic backgrounds to apply for this position. We are committed to maximizing the diversity of our organizations as we want to engage all those who can contribute to this effort.

You own it if you have....

· High school diploma or GED, or relevant work experience

· Must have a flexible schedule, 100% open availability including weekends

· The ability to communicate with guests in a professional and courteous manner

Unique Hotels attract Unique People. If you are about being your best self, doing the right thing, bringing your natural smile, and having fun, then we hope you become a member of our Inn on Fifth Family.

Requirements

As a Night Auditor, you will:

· Responds to guest inquiries and updates guests accounts

· Balance the cash flow drawer and log receipts investigate and resolve out-of-balance guest accounts

· Accurately updates the team at the end of shift through the Passdown Notification

· Process discounts and vouchers

· Ensure guests are checked-in and books are kept up to date

· Track room availability and occupancy Prepare daily reports and summary balances

· Anticipate guests’ needs and answer any guest question/resolve any guest issues or complaints

· Maintain complete knowledge of all resort features, services, hours of operation, all room types, room layouts, room rates/packages and special promotions, room availability status for any given day, and scheduled group events