- Location
- JPN-13 Tokyo Heiwajima TSS, Japan
- Type
- Full-time
- Department
- IT
- Source
- Workday
Description
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
A Day in the Life
Main Responsibilities
“A Day in the Life”
装置の安定稼働を目的として保守点検および故障修復業務とそれに伴う請求等の業務
症例立会業務
顧客とコミュニケーションを行い、顧客満足度の改善維持向上を行う
データ分析業務を行い、オペレーション改善を行う
顧客からの不具合・苦情の問い合わせ対応業務を行い、顧客満足度の改善維持向上を行う
CASの他製品の修理・点検業務（フィールドサービス、内勤業務を含む）
クライオ・アブレーションシステムの設置、定期保守、修理などを含むフィールド及び内勤業務
ダイヤモンド・テンプ・アブレーションシステムの設置、定期保守を含むフィールドおよび内勤業務
パルスセレクト・アブレーションシステムの修理、定期保守を含むフィールド及び内勤業務
他事業の製品を取り扱う
Must Haves
Job Experience
電機/機械工学分野での業務経験
フィールドサービス業務
Skills/Knowledge
英語力（TOEIC600点以上が望ましい）
良好なコミュニケーション能力
MSオフィス（Word, Excel, PowerPoint）を用いた文書作成に必要なPCスキル
宿泊を伴う国内及び海外出張ができること
夜間及び休日の作業に対応できること
Competency
普通自動車運転免許
Education
学士以上 (学部・学科は問わない)
Nice to Haves
Job Experience
臨床工学技士
コールセンター業務
改善業務
Skills/Knowledge
医療機器の修理経験
医療機器修理業責任技術者
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Recruitment Fraud Alert
We are aware of phishing scams targeting job seekers. Please keep the following in mind:
Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.
Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.
If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.
If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at [email protected].
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
