Senior Manager, Integrated Scenario Testing, PB & CB

What is the opportunity?

As a member of the Personal Banking & Commercial Banking Operational Risk team, you will lead a critical function that strengthens RBC's operational resilience. In this role, you'll lead a team responsible to design and execute sophisticated integrated scenario testing strategies that validate our ability to navigate supplier disruptions and activate business continuity plans when it matters most. You will also collaborate with procurement, IT, legal, and business units to design realistic, high-impact tabletop exercises that expose vulnerabilities and build organizational confidence.

What will you do?

• Design and implement a comprehensive testing framework for supplier exit strategies and business continuity plans, aligned with RBC's risk appetite and regulatory requirements
• Develop annual and quarterly testing roadmaps with defined scope, timelines, scenarios, and stakeholder engagement protocols
• Establish and monitor key risk indicators and success metrics across all testing programs
• Create interactive dashboards (e.g., via Tableau, Power BI) to visualize test results, compliance status, and risk trends
• Lead a team who executes end-to-end tabletop exercises simulating high-impact scenarios (supplier disruptions, IT outages, cyber incidents, geopolitical events) to demonstrate PB & CB's resiliency for our most critical operations
• Orchestrate cross-functional participation and ensure realistic, actionable scenario design
• Document lessons learned, process gaps, and remediation actions with clear ownership and accountability
• Partner closely with the Operational Resiliency and BCM team to collaborate effectively to ensure a coordinated approach with our product teams
• Build relationships across business units, risk teams, and 2nd line GRM partners

What will you need to succeed? 

Must-have:

• Expertise in operational risk frameworks, BCP/disaster recovery, and supplier risk management
• Proficiency in data visualization tools
• Proven Operational risk/Operational Resiliency experience
• Experience leading or participating in tabletop exercises 
• Ability to influence cross-functional teams and drive accountability
• Strong problem-solving skills to interpret complex risk scenarios
• Exceptional written/verbal skills for technical and executive audiences
• Strong initiative, curiosity to learn more, be a self-starter
• Adaptability, be flexible to work through ambiguity

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program
• Ability to make a difference and lasting impact
• Opportunity to work in a dynamic, collaborative, progressive, and high-performing organization

Job Skills

Business Process Design, Decision Making, Financial Risk Management (FRM), Operational Risks, Risk Control, Risk Management, Teamwork

Additional Job Details

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOTorontoCanada37.5Full timePERSONAL & COMMERCIAL BANKINGRegularSalaried2026-07-142026-07-29

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.