Principal, Software Engineering (Adobe - Integrations & Automations)

WHY DEPT®?

We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

THE ROLE

DEPT® is seeking a Principal, Software Engineering (Adobe - Integrations & Automations) to join our forward-deployed architecture squad in North America. Mapped back to our platform-agnostic Application Craft, this role is a hands-on technical seat focused on App Craft excellence. You will specialize in middleware modernization, system-to-system webhook logic, custom API connector builds, and workflow automation.

You will step directly into complex client environments to re-architect broken API paths, custom service integrations, and synchronous data calls that cause gateway timeouts or system outages. You will move custom system extensions from brittle, in-process codebase overrides to modern, serverless, out-of-process architectures, ensuring long-term operational stability.

WHAT YOU'LL DO

• Remediate Broken Middleware: Re-architect and fix broken API paths, custom service integrations, and data calls causing timeouts, latency, or outages.
• Build Out-of-Process Extensions: Shift custom system extensions from brittle codebase overrides to modern, serverless, out-of-process architectures.
• Construct Workflow Connectors: Construct automated handoff hooks and workflow pipelines that bridge work management systems with downstream marketing engines.
• Deploy Custom Webhooks: Design, build, and test robust webhook configurations and event-driven data transfer layers.
• Ensure Integration Stability: Collaborate with web and data architects to secure end-to-end commerce, customer, and transactional data pathways.

WHAT YOU BRING

• Application & Integration Engineering: 6+ years of backend software engineering or systems integration experience inside an agency, consulting, or enterprise environment.
• Integration Stack Expertise: Deep technical command of REST and GraphQL API design, serverless microservices, webhooks, and secure authentication models (OAuth).
• Required Adobe Experience:

• Direct experience developing and configuring workflows inside Adobe Workfront and Adobe Workfront Fusion.
• Hands-on experience utilizing Adobe App Builder and Adobe Commerce API Mesh to build out-of-process system extensions.
• Familiarity connecting Adobe Experience Manager (AEM Assets) and creative workflows with external work management tools.
• Technical Problem-Solving: Proven ability to troubleshoot and resolve complex system connection bottlenecks and latency issues across multi-platform networks.
• Consultative Mindset: Strong collaborative skills with the ability to work directly with client development teams and explain technical fixes clearly.

Work Environment: Remote position - TRAVEL EXPECTED 

WE OFFER: 

• 15 days Paid PTO
• 10 Public Holidays + Birthday off
• Medical, Dental, and Mental Health Support/Benefits (through Canada Life Insurance)
• Learning & growth certifications/certifications
• Enhanced Family Leave (after 1 year)
• A flexible, hybrid working policy
• Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®
• Tons of Office perks in our Toronto office! Enjoy biweekly breakfasts and lunches, tons of free snacks, and of course team events on the regular!
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

  

DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.

DEPT® is proud to be an equal opportunity workplace that seeks to recruit, develop, nurture and retain the most talented people from a range of diverse backgrounds, skills and perspectives. We encourage all applications irrespective of gender, race, sexual orientation, religion, age, nationality, marital status, and disability.

DEPT® uses AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.”

This posting reflects a future opening. 

DIVERSITY, EQUITY, & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. 

We also encourage you  to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

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