- Salary
- $15+/hr
- Location
- 181 N 9th Street, Show Low, AZ, US
- Type
- Part-time
- Education
- High School
- Source
- GovernmentJobs
Description
Works at the customer service desk.
Provides extraordinary customer service to the public.
Delivers research assistance and readers’ advisory assistance to the public.
Registers new cardholders; Assists cardholder with borrowing items, paying fees, reserving materials, and updating their library account.
Discharges library materials; Shelves materials maintaining neatness and orderliness; Maintains the neat and orderly appearance of the library.
Processes reports; Maintains necessary operating records; Records statistical information.
Communicates and enforces policies and procedures to the public; Responds to inquiries and resolves issues and concerns; Communicates issues and concerns to supervisor.
Performs duties in strict compliance with appropriate safety and security standards; Ensures applicable safety and health rules and regulations are followed.
Demonstrates continuous effort to improve operations, decrease turnaround times and streamline work processes; Participates in the accomplishment of organizational, departmental and workgroup goals and objectives.
Performs other duties of a similar nature or level as assigned.
Education and Experience:
- High School diploma or GED equivalent; and
- One (1) year of library or office experience; or
- Any equivalent combination of education and experience.
Necessary Knowledge, Skills and Abilities:
- Knowledge of libraries, office practices, cash handling, recordkeeping methods and procedures, the alphabet, and correct spelling of the English Language.
- Knowledge of technology.
- People skills – ability to work effectively with others and enjoy it.
- Customer service skills.
- Communication skills, both written and oral.
- Ability to understand and follow oral and written instructions.
