Group Account Director

Overview

The Client Manager will serve as the primary liaison between clients, partner agencies, and internal teams to drive the successful execution of day-to-day projects. This role requires strong collaboration, relationship-building, and management skills to ensure that all project deliverables are aligned with client expectations and brand standards. 

 

Responsibilities

Client and Partner Communication: 

• Act as the main point of contact for clients and partner agencies in managing day-to-day project execution. 

• Facilitate effective communication, ensuring that all parties are kept informed of project updates, timelines, and deliverables. 

• Gather and relay client feedback to ensure all needs and expectations are met. 

Expectation Management: 

• Set and manage client and partner expectations, establishing clear objectives and deliverables for each project. 

• Develop comprehensive project plans and timelines, ensuring all stakeholders are aligned and informed. 

• Proactively address any changes or issues, maintaining transparency with clients and partners. 

Collaboration Across Teams: 

• Work closely with creative, production, clients, and partner agencies to ensure smooth project execution. 

• Collaborate on developing innovative solutions that meet project requirements and enhance client satisfaction. 

• Facilitate brainstorming sessions and meetings to align creative and strategic directions. 

Relationship Building: 

• Cultivate and maintain strong relationships with all client and agency stakeholders. 

• Engage in regular touchpoints with clients to understand their evolving needs and business objectives. 

• Build trust and credibility through consistent and reliable project management. 

Quality Assurance: 

• Review content and creative outputs from the Studio to ensure they meet client expectations and adhere to brand guidelines. 

• Maintain high standards of quality and consistency across all deliverables. 

• Provide constructive feedback to creative teams for any necessary revisions or enhancements. 

 

Qualifications

• Bachelor's degree in Business Administration, Marketing, or related field. 

• Proven experience in content management, financial planning, and brand management. 

• Strong leadership skills with a strategic mindset and ability to communicate effectively. 

• Excellent analytical skills and financial acumen. 

• Proactive, forward-thinking approach with strong problem-solving capabilities. 

 

 

SKILLS 

• Bachelor's degree in Marketing, Communications, or a related field. 

• Experience in client management, agency liaison, and project management. 

• Strong organizational skills with attention to detail and ability to handle multiple projects simultaneously. 

• Excellent communication skills to facilitate collaboration across diverse teams. 

• Demonstrated ability to build and maintain relationships with various stakeholders. 

 

If you are an innovative and strategic thinker who thrives in a collaborative environment, we encourage you to apply and become part of our team.