- Location
- Philippines · published
- Type
- Full-time
- Department
- Sales
- Source
- Workable
Description
- Support the day-to-day operations and maintenance of commercial solar and energy assets.
- Monitor existing solar systems using performance data, alerts, equipment history, and technical documentation.
- Investigate and troubleshoot solar system issues remotely before determining whether field service is required.
- Identify opportunities to resolve issues through remote resets, recommissioning, communication corrections, or manufacturer support.
- Determine when technician dispatch is necessary due to safety concerns, equipment failure, production loss, or limited remote visibility.
- Coordinate service activities with clients, vendors, technicians, manufacturers, and internal teams.
- Communicate technical issues, urgency, business impact, and next steps clearly to non-technical stakeholders.
- Help reduce unnecessary truck rolls while ensuring critical system issues are addressed promptly.
- Maintain accurate records of service issues, troubleshooting steps, resolutions, and follow-up actions.
- Support commercial solar projects and service coordination from issue identification through resolution.
Benefits
Opportunities for growth and advancementHMO- Maxicare