Food & Beverage Supervisor - Fort Bend Epicenter

FOOD & BEVERAGE SUPERVISOR - Fort Bend Epicenter

SMP SFM, LLC

LOCATION: Rosenburg, TX

DEPARTMENT: FOOD & BEVERAGE

REPORTS TO: OPERATIONS DIRECTOR

STATUS: FULL-TIME (NON-EXEMPT)

ABOUT THE COMPANY:

Fort Bend is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Rosenburg, TX. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Fort Bend is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The Food & Beverage Supervisor is responsible for overseeing proper and efficient food service & concessions operations during all events hosted at the venue. They work closely with the Operations Director to ensure operational standards are met during all events, including prior to, during, and after all scheduled events.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Confirm all food and supply inventory before each event
• Restock items while open to prevent running out of products during an event
• Manage the daily operations of the concession stand while open
• Always follow all appropriate local and state health department rules & regulations including safe food handling procedures
• Maintain clean and functioning kitchens throughout the facility including proper food handling requirements and appropriate food storage temperatures
• Assist with food orders to ensure proper stocking levels are maintained for daily / weekly events
• Supervise Part Time Team Members to ensure proper handling of food, products, & equipment
• Effectively trains and develops Part Time Concessions Team Members with a strong focus on execution, service, and continuous improvement
• Assists with the coaching and recognition of Team Members
• Ensure proper signed paperwork is kept updated on all Team Members
• Fill-in and assist Food & Beverage Team Members as needed
• Provides excellent service to all members & guests daily
• Completes other duties as assigned by Operations Director

THE IDEAL CANDIDATE HAS:

• ServSafe Certification is preferred
• Weekend and evening availability is required
• 1-3 years' experience in high-volume Food & Beverage environment
• Proven success leading Food & Beverage shifts in terms of quality, operational efficiency, cleanliness, safety, and performance
• Experience and success in providing Excellent customer service
• Action-oriented personality with a 'get it done' attitude and proficiency for efficiency

MINIMUM QUALIFICATIONS:

• Experience or general knowledge in high volume Food & Beverage operations
• Strong planning and organizational skills
• Requires excellent communication skills, both verbal and written
• Must be detail-oriented
• Ability to maintain focus in a high-volume, fast paced environment
• Must be able to work under pressure and be decisive
• Ability to prioritize

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Must be able to lift 50 pounds
• May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop, or bend
• While performing the duties of this job, the employee may work in outside weather conditions
• Must wear proper uniform
• Facility has intermittent noise