Insurance Specialist

At Urban Utilities, we're enriching quality of life across South East Queensland by delivering essential water and wastewater services to more than 1.5 million people. As part of our Risk and Resilience team, you'll play a critical role in protecting our people, assets and operations through the delivery of a contemporary and effective insurance program.  

About the role

Reporting to the Manager, Insurance, you'll provide specialist insurance expertise across a diverse and complex operational environment. Working closely with business leaders, brokers, insurers and key stakeholders, you'll help ensure Urban Utilities maintains fit-for-purpose insurance coverage while supporting effective risk management strategies.  

This is a varied role that combines technical insurance knowledge, stakeholder engagement and strategic thinking. You'll have the opportunity to influence organisational outcomes while supporting the ongoing maturity and effectiveness of our insurance program.  

What you'll be doing

• Providing specialist insurance advice across a broad range of commercial and operational risks
• Supporting the placement and renewal of Urban Utilities' insurance portfolio
• Managing and coordinating complex insurance claims and investigations
• Building strong relationships with insurers, brokers and internal stakeholders
• Monitoring insurance market trends and regulatory developments
• Conducting insurance-related risk assessments and site inspections
• Delivering insights and reporting to support informed decision-making
• Contributing to continuous improvement initiatives across the insurance program
• Developing insurance knowledge and capability across the organisation  

About you

We're looking for an experienced insurance professional who enjoys solving complex problems, building strong relationships and delivering practical outcomes. You'll bring:

• Experience in commercial insurance, risk management, claims or a related insurance discipline
• Strong understanding of insurance policy placement, claims management and risk mitigation
• Excellent stakeholder engagement and negotiation skills
• The ability to analyse information, identify risks and provide sound recommendations
• Strong communication skills with the ability to influence and advise across all levels of an organisation
• A collaborative and customer-focused approach
• Diploma of General Insurance or equivalent experience (highly regarded)
• Tertiary qualifications in risk management or a related discipline will be highly regarded  

At Urban Utilities, we believe our workforce should reflect the community we serve. We welcome applications from people of all backgrounds and experiences, including First Nations peoples, people with disability, members of the LGBTIQ+ community, veterans, emergency responders and people from culturally and linguistically diverse backgrounds.

You might not meet every single requirement listed. If you are excited about the role and believe you can make a strong contribution, we encourage you to apply. If you require adjustments at any stage of the recruitment process, please let us know so we can support you.

Why Urban Utilities?

Urban Utilities delivers essential water and wastewater services to more than 1.5 million people across South East Queensland. Every day, our teams work to support thriving communities and a sustainable future.

• Generous Salary Packaging options, including novated leases
• Corporate discounts across Health insurance, technology and more
• 18 weeks of paid parental leave, 15 days personal leave including two proactive wellbeing days, and an additional day of leave each year to connect with friends and family
• Flexibility at UU depends on the type of work you do but could include options such as, 9-day fortnights and flexible days. Talk to us about what flexibility means to you!
• Urban Utilities is an endorsed employer for all women. See our range of benefits and policies directly at WORK180

There’s no us without you. Come shape the future with us.

How to Apply

If you're an insurance professional looking to broaden your impact in a complex and purpose-driven organisation, we'd love to hear from you.

Click ‘Apply’ to submit your application.

Applicants may be required to undergo a Pre-employment medical, which may include Drug and Alcohol testing, as well as other background checks as part of the recruitment process for this role.

For further information please contact our Talent team at [email protected]