Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

As the Manager – Service Regional Readiness, APAC & Americas, you will lead a team of Regional Readiness Project Managers responsible for delivering regional readiness plans that support product launches, product changes, and end-of-life initiatives. The role focuses on developing team capabilities, driving cross-functional execution, managing readiness risks, and ensuring service resources, processes, and operational requirements are in place to support successful business outcomes across APAC and the Americas.
This remote position is based in Bogotá, Colombia and supports teams located across the Americas and Asia Pacific regions. Collaboration across multiple time zones is required. Occasional travel may be required within the Americas, APAC, and the United States, and the ability to obtain and maintain required travel visas is necessary

Responsibilities may include the following and other duties may be assigned:

·        Lead, coach, and develop Regional Readiness Project Managers supporting APAC and the Americas

·        Establish team objectives, priorities, and performance expectations aligned with Global Service and Project Management Office goals

·        Direct regional readiness planning and execution for product launches, product changes, and end-of-life initiatives

·        Assess readiness gaps and drive actions related to resources, training, processes, systems, materials, and documentation

·        Monitor readiness performance, identify risks, and implement corrective actions using project metrics and operational data

·        Partner with Program Managers and Operating Unit Portfolio Managers to align readiness plans with service strategies and program objective

·        Communicate project status, key risks, decisions, and recommendations to regional and global stakeholders.

·        Drive standardization, continuous improvement, and operational excellence across regional readiness methods, tools, and processes

 

Required Qualifications

·        Bachelor's degree with 5+ years of experience in project management, operations, service readiness, or service delivery

·        3+ years of people leadership experience with direct responsibility for employee performance and development

·        Experience leading cross-functional projects in a matrixed organization

·        Experience using project metrics and performance data to drive execution and operational improvement

·        Ability to support stakeholders and teams across APAC and Americas time zones

 

Preferred Qualifications

·        Experience leading project managers or project management teams

·        Experience supporting product launches, deployments, service transitions, or operational readiness programs

·        Knowledge of medical device service operations, field service, repair, or post-market support environments

·        Project Management Professional (PMP) certification or equivalent project management training

·        Experience managing stakeholders across global and regional organizations

 

 

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

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Recruitment Fraud Alert 

We are aware of phishing scams targeting job seekers. Please keep the following in mind: 

Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. 

Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. 

If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. 

If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at [email protected]. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

 

 

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This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).