- Location
- Annapolis Junction, Maryland, United States · published
- Type
- Contract
- Department
- Engineering
- Source
- Workable
Description
*This position requires an active Top Secret/SCI w/ Fullscope Polygraph clearance to be considered.*
ProSync is seeking an experienced Systems Engineer I or Systems Administrator II to join the team’s front‑line engineering group. This individual will perform hands‑on system administration tasks, configurations, installs, troubleshooting, customer support, and ongoing maintenance across mission‑critical environments. The role requires strong technical breadth, the ability to work directly with users and customers, and the discipline to support operational systems with reliability and precision.
Responsibilities:
- Front‑Line System Administration — Perform daily sys admin tasks including configuration, installation, patching, monitoring, and troubleshooting.
- Customer & User Support — Provide direct support to users and customers, resolving issues and ensuring system availability.
- System Configuration & Maintenance — Configure servers, services, and applications; maintain system integrity and operational readiness.
- Operational Troubleshooting — Diagnose and resolve issues across hardware, software, and network layers in mission environments.
- Deployment & Installations — Support installation and deployment of new systems, upgrades, and configurations.
- Cross‑Team Collaboration — Work closely with the team, mission partners, and engineering staff to support operational workflows.
- Documentation & Reporting — Maintain accurate documentation of configurations, changes, troubleshooting steps, and operational procedures.
- Issue Escalation — Escalate complex issues to management and senior engineers when required.
ProSync Technology Group, LLC (ProSync) is an award-winning, SDVOSB Defense Contracting company with a strong military heritage and a record of excellence in supporting the Department of Defense and the Intelligence Community. If you have prior military service or government contracting experience, are proud to serve and support our nation, and want to help support ProSync's mission to "Define and Redefine the State of Possible,” please apply today!